Page 20 - Business Process Reengineering via Six Sigma Theory and Methodologies

Exercise 1:

Card Sequence

Round 3:

Time: 1. Ace, King, Queen and Jack of spades (♠)

Strategies: 2. All 8’s (club (♣), diamond (♦), heart (♥),

and spade (♠))

3. 4, 5, 6 and 7 of clubs (♣)

4. All 3’s (club (♣), diamond (♦), heart (♥),
and spade (♠))

Errors: 5. Queen, Jack, 10 and 9 of hearts (♥)

6. Ace of clubs (♣), King of hearts (♥), Queen

of clubs (♣), and Jack of diamonds (♦)

Rework: