Page 110 - Yellow Belt Six Sigma II
        P. 110
     Define
                      MEANING                                                                                                                      TOOLS
        Define the project’s                                                                                          • Charter
        purpose and scope.                                                                                            • VOC analysis
        Define the scope of                                                                                           • SIPOC
        the problem to be
        tackled in terms of                                                                                           • High-level process map
        the customer and/or                                                                                           • Assemble a project team
        business requirements                                                                                         • Communication Plan
        and the process that
        delivers these.                                                                                               • Leadership approval (Review)
     	
