Page 110 - Yellow Belt Six Sigma II
P. 110

Define












                      MEANING                                                                                                                      TOOLS



        Define the project’s                                                                                          • Charter

        purpose and scope.                                                                                            • VOC analysis


        Define the scope of                                                                                           • SIPOC

        the problem to be


        tackled in terms of                                                                                           • High-level process map

        the customer and/or                                                                                           • Assemble a project team

        business requirements                                                                                         • Communication Plan


        and the process that

        delivers these.                                                                                               • Leadership approval (Review)
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