Page 57 - Yellow Belt Six Sigma II
P. 57

Value














                                                                                            Non-Value-Added                                        Non-Value-Added
                                         Value Added                                                Activity –                                        Activity – Pure


                                              Activity
                                                                                            Necessary Waste                                                     Waste




                                • Transforms or                                         • No value is                                           • Consumes

                                    shapes product /                                        created but                                             resources,

                                    services                                                cannot be                                               creates no value


                                • Done right the 1                      st                  eliminated based                                        for the

                                    time                                                    on technology,                                          customers,


                                • Customers wants                                           policy, etc.                                            rework, wait time


                                    it
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