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Sprouting Roll pressure marks
A single tuft rising up from the pile surface is called ‘sprouting’ and any On occasions, new carpet will exhibit noticeable light and dark areas, often
such tufts in a cut pile carpet may be safely trimmed with scissors without in strips. This is more likely to occur with plusher pile carpets and is known as
affecting the appearance – but do not pull the tuft or it could leave a hole roll pressure marks. These marks are caused by the weight of the carpet in a
in the carpet. In this instance, we advise a professional repair which can be large roll pressing down on the layers underneath and bending the fibres.
arranged through your carpet retailer.
It can also happen when two rolls are rolled at different tensions and then
Missing tufts laid next to each other. Over time and with regular vacuuming and general
Occasionally, carpet pile (tufts) can be missed from manufacturing. In this foot traffic, this effect will diminish, though it can take three to six months or
instance, we advise a professional repair which can be arranged through your so for the marks to disappear entirely. Roll pressure marks are not considered
carpet retailer. This does not affect your carpet’s quality or warranty. a manufacturing defect.
Fading Protect your carpet from heavy furniture
Like all textiles, your carpet may fade or change colour over time particularly Place furniture cups under the legs of heavy furniture and regularly shift
in areas consistently exposed to sunlight. This often goes unnoticed as the furniture a few inches one way or another to give the pile a chance to
the change is gradual over the years. North or west-facing glass doors recover. To revive flattened wool pile, you can use a warm steam iron over
or floor-to-ceiling windows are the worst offenders and we recommend a towel laid on top of the carpet. Hold the steam iron gently over the towel
these areas be fitted with effective UV protection on the glass to prevent and use the steam button to inject steam – do not press the iron down on the
photo-degradation. Curtains, blinds and louvres offer the best protection. towel as this could leave gloss marks on the carpet underneath.
Fading in areas such as bedrooms or hallways is less likely to occur if they are Protect your carpet from soiling
not exposed to prolonged periods of direct sunlight. More often than not, soiling occurs as the result of particles of dirt being
walked into the carpet from some external source. Prevention is always
Peaking seams better than cure and we recommend door mats at all entranceways to create
In some instances, a visible carpet join cannot be avoided. However joins a barrier to soiling. Your cleaning programme needs to be proportional to the
should be straight, aligned and as flat as possible. To reduce visibility, joins carpet’s exposure to soiling. Frequent and moderate cleaning is preferable to
should be located away from natural light sources, as light may cast shadows harsh treatment likely to be required if cleaning is done infrequently.
across the join making it prominent. Peaking seams are not a manufacturing
fault and will usually dissipate over time. Attending to spills and stains immediately
Staining occurs from the chemical bonding of a pigment. Once this bonding
has taken place, removal can be extremely difficult without causing some
damage to the carpet pile. This is why promptly attending to spills is so
critical.
For more information on care and cleaning instructions please refer to pages
24-29.
B RE M W OR T H 34 W AR R ANT Y AN D M AI NTE NAN CE G U I D E 35
