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A32    FEATURE
                    Friday 17 January 2020
            Starbucks, home of the $4 latte, is moving into poor areas




            By DEE-ANN DURBIN AP                                                                                                "I can't think either of a re-
            Business Writer                                                                                                     tailer,  especially  one  that
            DETROIT  (AP)  —  Starbucks                                                                                         has  more  of  a  discretion-
            has a point to prove: There's                                                                                       ary,  higher-end  purchase,
            more to the company than                                                                                            being  willing  to  push  into
            selling $4 lattes to rich peo-                                                                                      neighborhoods  and  mar-
            ple.                                                                                                                kets that have less purchas-
            The  Seattle-based  coffee                                                                                          ing  power,"  Theodos  said.
            giant that has cultivated a                                                                                         "Starbucks  usually  appears
            reputation for being social-                                                                                        when a neighborhood has
            ly responsible said Thursday                                                                                        the  purchasing  power  to
            it  is  expanding  its  effort  to                                                                                  support it."
            put  more  coffee  shops  —                                                                                         He  also  applauded  Star-
            and create more jobs — in                                                                                           bucks'  plan  to  add  com-
            poor neighborhoods.                                                                                                 munity rooms in the stores,
            Starbucks plans to open or                                                                                          since  low-income  neigh-
            remodel  85  stores  by  2025                                                                                       borhoods often don't have
            in rural and urban commu-                                                                                           many places to gather.
            nities  across  the  U.S.  Each                                                                                     But  he  thinks  the  impact
            store will hire local staff, in-                                                                                    will  be  limited.  One  Star-
            cluding construction crews                                                                                          bucks  store  won't  cause  a
            and  artists,  and  will  have                                                                                      neighborhood  to  gentrify,
            community  event  spac-                                                                                             he said. The program is un-
            es.  The  company  will  also   This Wednesday, Jan. 15, 2020, photo, shows a Starbucks Community Store, which offers custom-  usual for a big chain. Star-
            work with local United Way   ers the usual Starbucks products along with a large space for community meetings and programs,   bucks has one advantage:
                                         in Phoenix.
            chapters  to  develop  pro-                                                                        Associated Press  Unlike  McDonald's,  which
            grams  at  each  shop,  such                                                                                        relies  on  franchisees,  Star-
            as youth job training classes  Starbucks' core belief in re-                                                        bucks  owns  its  standalone
            and mentoring.               sponsible  capitalism.  The                                                            U.S.  stores  and  can  open
            The  effort  will  bring  to  100  coffee  shops  are  profit-                                                      them wherever it wants to.
            the  number  of  "commu-     able,  he  said,  and  have                                                            Panera  Bread  opened  a
            nity  stores"  Starbucks  has  the same menu as regular                                                             few pay-what-you-can ca-
            opened since it announced  Starbucks stores.                                                                        fes  starting  in  2010,  but  all
            the program in 2015.         Prices  vary,  but  not  by                                                            have  closed.  They  weren't
            "All  of  these  programs  are  much.  A  grande  coconut                                                           profitable.
            with  the  intent  of  being  milk latte in Ferguson costs                                                          Starbucks  said  most  of  the
            purposeful  and  profitable,"  $4.95,  according  to  Star-                                                         85 shops will be new, while
            said  John  Kelly,  Starbucks  bucks' app. Six miles away,                                                          some will be existing stores
            executive  vice  president  a  Starbucks  in  University                                                            that  have  been  remod-
            of public affairs and social  City  charges  $5.25  for  the                                                        eled.  The  company  will
            impact.                      same  drink.  In  Jonesboro,                                                           consider  various  factors,
            Starbucks  opened  its  first  a  grande  coffee  is  $2.25.   This Wednesday, Jan. 15, 2020, photo shows a Starbucks Com-  including youth unemploy-
                                                                      munity Store, which offers more space for patrons and a com-
            community  store  in  Fergu-  It's  $2.45  at  a  Starbucks  in   munity meeting space, in Phoenix.                 ment rates and low house-
            son,  Missouri,  in  2016,  two  downtown Atlanta.                                                Associated Press   hold  income,  in  deciding
            years  after  the  riots  that                                                                                      where  to  build  them,  and
            broke  out  over  the  shoot-                                                          name  as  Leroy  Z  said  he  will give priority to econom-
            ing  of  an  unarmed  black                                                            is  glad  Starbucks  is  giving  ically distressed areas.
            man by police. It has add-                                                             locals  another  choice  for  In  New  Orleans  on  Thurs-
            ed 13 more locations since                                                             coffee  beyond  the  fast-   day,  around  20  people
            then,  including  stores  in                                                           food  restaurants  in  town.  were  eating,  drinking  and
            Baltimore, Chicago, Dallas,                                                            But he was skeptical about  working  on  computers  at
            New  Orleans  and  Jones-                                                              how much Starbucks cares  the  Starbucks  community
            boro,  Georgia.  Another                                                               about the community and  store, which sits near a va-
            one will open this spring in                                                           how  much  the  store  will  cant  clothing  shop.  A  sign
            Prince  George's  County,                                                              bolster the local economy.   behind  the  counter  read,
            Maryland.  Starbucks  esti-                                                            "They  wouldn't  be  here  if  "This  store  stands  for  this
            mates the shops have cre-                                                              they didn't think they could  community"  and  "Local
            ated more than 300 jobs.                                                               make  money,"  he  said.  contractors  /  Local  part-
            The project could help the                                                             "They're  here  because  this  ners / Local love."
            company overcome linger-     a barista trainer at Starbucks, opens the doors to the commu-  is a main drag to Atlanta."  Starbucks  already  offers
            ing  mistrust  in  some  com-  nity meeting space at a local Starbucks Community Store, in   Brett Theodos, a senior fel-  tuition-free  online  college
            munities after the furor that   Phoenix.                                               low  at  the  Urban  Institute  courses to employees and
            erupted  in  2018  when  two                                          Associated Press  who studies economic de-    gives  grants  to  those  who
            black men waiting to meet                                 strip  malls  and  numerous  velopment, said he has vis-  come  up  with  ideas  for
            someone in a Philadelphia  "This is not charity. These are   chain  restaurants.  Business  ited  Starbucks'  community  helping  their  communities.
            Starbucks  were  arrested  successful stores," Kelly said,   was  brisk  on  Thursday  af-  stores in Chicago and Bal-  In  1998,  it  worked  with  for-
            for  not  ordering  anything.  acknowledging  neighbors'   ternoon,  with  a  dozen  or  timore,  and  they  seemed  mer  NBA  star  Magic  John-
            Starbucks  mandated  ra-     skepticism.  "We're  defying   so  customers  inside  and  a  to  be  providing  a  service  son to open stores in urban
            cial bias training at its 8,000  a lot of the stereotypes and   steady  stream  of  cars  at  —  and,  more  important,  neighborhoods,  but  some
            company-owned  stores  in  we're proud to do so."         the drive-thru.              jobs — that those neighbor-  struggled and closed. Star-
            response to that incident.   The Starbucks in Jonesboro   A  man  who  was  walking  hoods  wouldn't  otherwise  bucks  said  it  learned  from
            Kelly said the stores reflect  lies  on  a  busy  road  with   by  the  store  and  gave  his  have.                the experience.q
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