Page 10 - HOH
P. 10
Diabierna, 22 September 2023 AWEMainta LOCAL NEWS 33
AZV Information:
Successful visit by RGC Activa S.A.S to AZV
RECENTLY, the AZV Executive Body (AZV EB) received In this regard, Mr. German Fernandez confirms that along-
a visit from RGC Activa S.A.S from Colombia, the auditing side their auditing service, they will also introduce a new
organization that works with AZV EB to monitor hospitals in service.
Colombia. Mr. German Fernandez, a representative of RGC
Activa S.A.S, stated that they traveled to Aruba to present Expectations
the results of their work at AZV EB. RGC Colombia is an The new service is the audit of the appointment scheduling
auditing and billing company in the insurance and medical process in Colombia. Here, RGC Activa S.A.S will ensure
sector with nearly 20 years of experience and a total of 330 closer support for the process of arriving in Colombia for the
employees. They specialize in auditing services in Colombia, first appointment and scheduling subsequent appointments.
working with 10 reputable clients in Colombia, including This support aims to improve and ensure that appointments
Colsanitas, Seguros Bolívar, and AstraZeneca, and two inter- at hospitals run more smoothly and efficiently. A better
national clients, one of which is Aruba (AZV EB). connection between a patient’s arrival (and their social
companion) for the first doctor’s appointment in Colombia
Results and their second (or subsequent) appointment will enhance
One confirmed point is that the medical care purchased by the overall medical treatment experience for the patient.
AZV EB from Colombia is of very high quality, as evidenced This new service will also benefit AZV EB by holding hospi-
by contracts with some of Colombia’s top hospitals. This tals accountable, legally, for issues such as waiting times
confirmation comes not only from RGC Activa S.A.S but also between appointments.
from various other entities that have verified this through Another new aspect is that any canceled appointments
different accreditations resulting from various evaluations outside the control of AZV EB or the insured party will become
and assessments awarded to these hospitals. the responsibility of the hospitals themselves. For example,
if an insured person travels to their Monday appointment
Additionally, during the audit and inspection by RGC Activa and upon arrival, the hospital cancels the appointment due
S.A.S, 2% of the invoices sent up to now in 2023, totaling to a broken machine or any other reason; the hospital will
around $145,000 USD, were rejected on behalf of AZV EB. be responsible for rescheduling the appointment as soon as
This achievement ensures that every Colombian hospital possible.
remains sharp in their invoicing practices with AZV EB.
Acknowledgments
New Service AZV EB extends its gratitude to Mr. German Fernandez,
AZV EB’s Board of Commissioners and AZV EB’s Director, Mrs. Diana Ramirez, and Mr. Jaider Fernandez for their
Mr. Edwin Jacobs, we are very pleased with the presented outstanding presentation and visit to AZV EB. The Board of
results. According to AZV EB, RGC Activa S.A.S is a key Commissioners and the management of AZV EB also thank
partner in maintaining control over medical care expenses the entire AZV EB team for participating in various meetings
in Colombia and creating opportunities for improvement in with RGC Activa S.A.S. Ongoing reforms are being made to
other areas. ensure AZV EB’s future for generations to come.
