Page 31 - ARUBA BANK

By reducing our hours of operation in our branches and the split shifts, we can allow our
employees to have more time with their families and kids at home in these difficult times.
By implementing these methods, we also hope to guarantee continued services to our
customer at all of our five branches.

For protection and security of our customers and employees, and in agreement with
information received from local public health authorities, we will only allow a limited
quantity of customers at the same time in each Branch.

We plead our customers and visitors to please follow instructions provided by our
security team.

We also kindly request our customers to mostly make use of our electronic services,
when and where possible. For example: Online Banking, Mobile Banking, Fuel up to fuel
your cars and payments can be made using our Bancomatico Debit Card and if needed
you can also make use of our ATM’s. However, please try to limit the use of cash.

Please Live Chat with us through eAmigo Online Assistance at www.cmbnv.com, or
contact us at 522-3000. You can also visit our Facebook page, Instagram or Twitter for
all our updates.

Stay tuned for more information from CMB.