Page 34 - FCEA Proposal For Airport VIP Concierge Service Concession 2022 (1)
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7. Organizational Chart
The below organizational chart laid out the internal structure of FCEA. FCEA has a flat organizational
chart, spurring better coordination and communication within the company. The flat setup is
characterized by short lines of communications, which in turn have provided FCEA with flexibility,
agility, and being better able to innovate and able to adapt to changes.
GENERAL
MANAGER
FINANCE OPERATIONAL HUMAN
MANAGER RESOURCE
RESERVATION ADMINISTRATION VIP HOST SALES
& & & REPRESENTATIVES
CALL CENTER ACCOUNTING HOSTESSES & RUNNERS
33 | P a ge
