Page 24 - ARUBA TODAY

A24 TECHNOLOGY
Monday 26 February 2018

Stores make push in scan and go tech, hope shoppers adopt it

By ANNE D’INNOCENZIO Corp., which works with
AP Retail Writer major grocery clients, says
NEW YORK (AP) — Shop- scan-and-go mobile shop-
pers at self-checkout lanes ping accounts for 5 to 15
scanning all their groceries percent of customer trans-
after they’re done shop- actions, based on an anal-
ping? Old school. More ysis of 40 retailers.
stores are letting customer Walmart — which tested
tally their choices with a scan-and-go in a few stores
phone app or store device in 2013 but ended the trial
as they roam the aisles. because shoppers found
For customers, scanning the technology too clunky
as they go can be faster — says the improved ser-
and make it simpler to vice is now the most pre-
keep track of spending. For ferred checkout method
stores, the big expansion of among those who tested it.
this technology coming this Sam’s Club says 80 percent
year costs less than install- of its members who use it
ing more self-checkouts. use it again within 90 days
Like many changes in re- and its scan & go transac-
tail, the expansion of scan- tions have doubled this
and-go comes from retail- year.
ers trying to make store Some stores are enticing
shopping more convenient shoppers to spend more
and hang on to customers by pinging them with cou-
used to Amazon, which just pons while they shop with
opened a cashier-less store In this Tuesday, Feb. 13, 2018, photo Tony D’Angelo uses the BJ’s Express Scan app on his cell the phone. Executives from
in Seattle. phone to check out after completing his shopping at the BJ’s Wholesale Club in Northborough, B.J.’s and NCR say shop-
Mass. pers are actually throwing
Associated Press more in their cart with this
And like other automation UPC codes on items as are investing less in their self- new technology.
technologies, it shifts more they shop. It can be used checkout lanes and opting Still, not everything can be
of the work to shoppers for lots of products beyond for scan-and-go technol- scanned. At BJ’s clubs, jew-
while freeing up employ- just groceries, and people ogy that’s less expensive
Aruba Divi Phoenix elry and gift cards can’t
studio week 7 room #1103 ees for higher-value tasks. change their minds about because it doesn’t need as be scanned but can be
$9000 That’s especially critical as something, they can delete much special hardware — purchased at a pay sta-
18 weeks remain 10 accelerated stores look for ways to make items and change quanti- just an app or the scanners, tion. Stores also have to be
Studio Week 8 room #1404 their workers more efficient ties before they check out. says Jason Goldberg, se- careful about theft.
$8500 as they wrestle with rising Some stores allow payment nior vice president of com- At Walmart, there’s an hon-
26 weeks remain 10 acclerated wages. directly from the phone, merce and content prac- or code when shoppers
Call:630-1307 The convenience of scan- with a greeter then check- tice at consulting group scan the barcode on the
johnnypaesch@gmail.com ning while she shops is what ing over the digital receipt, SapientRazorfish. produce and enter in the
Kari Malinak likes. She just while others require shop- But while some customers weight. But the company
_______________________________209166 started using the technol- pers to go to a self-check- feel comfortable scanning
Tropicana Resort and Casino ogy at a Walmart in Fort out lane or a kiosk to final- while shopping, plenty of says some purchases are
1 br WK 7 room #5559 Worth, Texas. ize their purchases. others don’t. randomly checked on their
1 br WK 8 room #1537 “I’m a persnickety shop- A big push is coming this “It’s a huge barrier for most way through the express
Price : $8000 each per,” Malinak said. “I can’t year from big chains: Kroger retailers to get a consumer lane.
And the technology the
Divi Links Golf stand it when they bag my Co., the nation’s largest to download their app,” big chains are using isn’t as
1br week 8&9 room #4229 produce. It gets all bruised. traditional grocery chain, says Goldberg. effortless as the sensors and
28 weeks remain $8,500 each I like to have control. And I is adding the scan-and-go He said stores also need to automatic payment at Am-
Call:630-1307 like the quick and easy as- technology to 400 stores. work on letting shoppers azon’s cashier-less stores.
johnnypaesch@gmail.com pect.” Walmart is testing the ser- pay with their phones, so There, shoppers enter by
________________________________209166 She says she also likes the vice in 120 stores, while all customers don’t have to scanning their phones.
Aruba Divi Phoenix idea of having a running its Sam’s Club stores, which go to a kiosk to finalize their The store technology itself
1 br wk 10 and 11 total of spending as she number around 600, have purchases. keeps track of what they
room # 844 35/10 accelerated shops. it. B.J.’s Wholesale Club has Most executives wouldn’t pick up and charges them
in the summer pool/ocean view The technology, while launched the service in a say what percent of their after they leave.
$35,000 both slightly different from chain handful of stores and plans transactions come from the It uses computer vision, ma-
Call: 630-1307 to chain, allows shoppers at to add it to about 100 clubs service. chine learning algorithms
johnnypaesch@gmail.com stores like Kroger and B.J.’s this year. But Dusty Lutz of retail tech- and sensors to analyze what
________________________________209166 Wholesale Club to scan One reason is that stores nology company NCR people are grabbing.q