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A12    BUSINESS
                Tuesday 29 November 2022
                                                                      Cyber Monday deals lure in consumers


                                                                      amid high inflation



                                                                      By HALELUYA HADERO
                                                                      AP Business Writer
                                                                      NEW  YORK  (AP)  —  Days
                                                                      after  flocking  to  stores  on
                                                                      Black  Friday,  consumers
                                                                      are turning online for Cyber
                                                                      Monday to score more dis-
                                                                      counts  on  gifts  and  other
                                                                      items that have ballooned
                                                                      in price because of high in-
                                                                      flation.
                                                                      Cyber  Monday  is  expect-
                                                                      ed  to  remain  the  year’s
                                                                      biggest  online  shopping
                                                                      day and rake in up to $11.6
                                                                      billion  in  sales,  according
                                                                      to Adobe Analytics, which    In this Dec. 12, 2016, photo, a person searches the internet for
                                                                                                   sales, in Miami.
                                                                      tracks transactions at over                                           Associated Press
                                                                      85 of the top 100 U.S. online
                                                                      stores. That forecast repre-  Electronics,  active  wear,   cal  stores  improved  0.1%
                                                                      sents a jump from the $10.7   toys and health and beau-   from a year ago. However,
                                                                      billion consumers spent last   ty items were among those   spending  per  customer
                                                                      year.                        that provided a big boost,   dropped nearly 7% as cau-
                                                                      Adobe’s  numbers  are  not   the two groups said.         tious  shoppers  did  more
                                                                      adjusted  for  inflation,  but   Meanwhile,   consumers   browsing than buying. An-
                                                                      the  company  says  de-      who  feared  leaving  their   other company that tracks
                                                                      mand  is  growing  even      homes  and  embraced  e-     store  traffic    Sensormatic
                                                                      when  inflation  is  factored   commerce during the pan-  Solutions  said  store  traffic
                                                                      in. Some analysts have said   demic  are  heading  back   was  up  2.9%  on  Black  Fri-
                                                                      top  line  numbers  will  be   to physical stores in greater   day  compared  to  a  year
                                                                      boosted  by  higher  prices   numbers  this  year  as  nor-  ago.
                                                                      and  the  amount  of  items   malcy returns. The National   “Shoppers are being more
                                                                      consumers purchase could     Retail  Federation  said  its   thoughtful,  but  they  are
                                                                      remain  unchanged    or      recent  survey  showed  a    going  to  more  than  a
                                                                      even fall  compared to pri-  3% uptick in the number of   few retailers to be able to
                                                                      or years. Profit margins are   Black Friday shoppers plan-  make  a  determination  of
                                                                      also  expected  to  be  tight   ning  to  go  to  stores.  It  ex-  what they are going to buy
                                                                      for retailers offering deeper   pects 63.9 million consum-  this  year,”  said  Brian  Field,
                                                                      discounts  to  attract  bud-  ers  to  shop  online  during   Sensormatic’s global lead-
                                                                      get-conscious  consumers     Cyber Monday, compared       er  of  retail  consulting  and
                                                                      and clear out their bloated   to 77 million last year.    analytics.
                                                                      inventories.                 CONSUMERS  ARE  SPEND-       Overall,  online  spending
                                                                      Shoppers  spent  a  record   ING CAUTIOUSLY               has  remained  resilient  in
                                                                      $9.12 billion online on Black   Mastercard   Spending-    the past few weeks as ea-
                                                                      Friday,  up  2.3%  from  last   Pulse, which tracks spend-  ger  shoppers  buy  more
                                                                      year, according to Adobe.    ing  across  all  types  of   items  on  credit  and  em-
                                                                      E-commerce  activity  con-   payments  including  cash    brace  “buy  now,  pay  lat-
                                                                      tinued  to  be  strong  over   and  credit  card,  said  that   er” services that lack inter-
                                                                      the  weekend,  with  $9.55   overall  sales  on  Black  Fri-  est  charges  but  carry  late
                                                                      billion in online sales.     day  rose  12%  from  the    fees. In the first three weeks
                                                                      Salesforce,   which   also   year-ago. Sales at physical   of  November,  online  sales
                                                                      tracks  spending,  said  their   stores  rose  12%,  while  on-  were  essentially  flat  com-
                                                                      estimates  showed  online    line sales were up 14%.      pared  with  last  year,  ac-
                                                                      sales in the U.S. hit $15 bil-  RetailNext, which captures   cording to Adobe.
                                                                      lion  on  Friday  and  $17.2   sales  and  traffic  via  sen-  It  said  the  modest  uptick
                                                                      billion  over  the  weekend,   sors,  reported  that  store   shows  consumers  have  a
                                                                      with  an  average  discount   traffic  rose  7%  on  Black   strong appetite for holiday
                                                                      rate  of  30%  on  products.   Friday, while sales at physi-  shopping amid uncertainty
                                                                                                                                about the economy.
                                                                                                                                Still,  some  major  retailers
                                                                                                                                are  feeling  a  shift.  Target,
                                                                                                                                Macy’s  and  Kohl’s  said
                                                                                                                                this  month  they’ve  seen
                                                                                                                                a  slowdown  in  consumer
                                                                                                                                spending  in  the  past  few
                                                                                                                                weeks. The exception was
                                                                                                                                Walmart,  which  reported
                                                                                                                                higher sales in its third quar-
                                                                                                                                ter  and  raised  its  earnings
                                                                                                                                outlook. q
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