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                                                                                                 U.S. NEWS Thursday 29 december 2022
            Southwest Airlines flight cancellations continue to snowball




            By  DAVID  KOENIG  and                                                                                              be  “back  on  track  before
            HEATHER HOLLINGSWORTH                                                                                               next week.” He said South-
            Associated Press                                                                                                    west’s  tools  for  recovering
            DALLAS  (AP)  —  Travelers                                                                                          from  disruptions  work  “99%
            who counted on Southwest                                                                                            of the time, but clearly we
            Airlines  to  get  them  home                                                                                       need to double down” on
            suffered  another  wave  of                                                                                         upgrading systems to avoid
            canceled  flights  Wednes-                                                                                          a repeat of this week.
            day, and pressure grew on                                                                                           “We  have  some  real  work
            the  federal  government                                                                                            to do in making this right,”
            to  help  customers  get  re-                                                                                       said  Jordan,  a  34-year
            imbursed  for  unexpected                                                                                           Southwest  veteran  who
            expenses they incurred be-                                                                                          became  CEO  in  February.
            cause of the airline’s melt-                                                                                        “For  now,  I  want  you  to
            down.                                                                                                               know that we are commit-
            Exhausted  Southwest  trav-                                                                                         ted to that.”
            elers  tried  finding  seats  on                                                                                    Transportation   Secretary
            other airlines or renting cars                                                                                      Pete  Buttigieg,  who  has
            to  get  to  their  destination,                                                                                    criticized  airlines  for  previ-
            but many remained strand-                                                                                           ous  disruptions,  said  that
            ed. The airline’s CEO said it                                                                                       “meltdown”  was  the  only
            could be next week before                                                                                           word  he  could  think  of  to
            the  flight  schedule  returns                                                                                      describe this week’s events
            to normal.                                                                                                          at Southwest.
            Adontis  Barber,  a  34-year-  A traveler wades through the field of unclaimed bags at the Southwest Airlines luggage carousels   He noted that while cancel-
                                          at Denver International Airport, Tuesday, Dec. 27, 2022, in Denver.
            old jazz pianist from Kansas                                                                       Associated Press  lations across the rest of the
            City, Missouri, had camped                                                                                          industry declined to about
            out in the city’s airport since  Southwest,  according  to  done by a combination of  The  federal  government  4%  of  scheduled  flights,
            his  Southwest  flight  was  the  FlightAware  tracking  factors  including  an  anti-  is  now  investigating  what  they remained above 60%
            canceled  Saturday  and  service.                         quated    crew-scheduling  happened  at  Southwest,  at Southwest.
            wondered if he would ever  Other  airlines  recovered  system  and  a  network  which carries more passen-          From the high rate of can-
            get to a New Year’s gig in  from ferocious winter storms  design  that  allows  can-   gers within the United States  cellations to customers’ in-
            Washington, D.C.             that hit large swaths of the  cellations  in  one  region  than any other airline.     ability  to  reach  Southwest
            “I  give  up,”  he  said.  “I’m  country over the weekend,  to  cascade  throughout  In  a  video  that  Southwest  on the phone, the airline’s
            starting to feel homeless.”  but  not  Southwest,  which  the  country  rapidly.  Those  posted  late  Tuesday,  CEO  performance has been un-

            By  early  afternoon  on  the  scrubbed   2,500   flights  weaknesses  are  not  new  Robert  Jordan  said  South-  acceptable, Buttigieg said.
            East Coast, about 90% of all  Wednesday     and    2,300  they helped cause a similar  west  would  operate  a  re-  He  vowed  to  hold  the  air-
            canceled  flights  Wednes-   more on Thursday.            failure by Southwest in Oc-  duced  schedule  for  sev-   line accountable and push
            day  in  the  U.S.  were  on  The  Dallas  airline  was  un-  tober 2021.              eral  days  but  hoped  to  it to reimburse travelers. q


            U.S. marks anniversary of Paul Whelan’s detention in Russia




            WASHINGTON  (AP)  —  The  his  family  are  “suffering  “Paul and the Whelan fam-
            Biden    administration   is  through  an  unfathomable  ily  recently  showed  the
            marking  the  four-year  an-  ordeal” and he again con-   entire  country  the  mean-
            niversary  of  the  deten-   demned  the  American’s  ing of generosity of spirit in
            tion  in  Russia  of  American  conviction,   which   was  celebrating a fellow Ameri-
            businessman  Paul  Whelan,  based on secret evidence,  can’s  return  while  Russia
            whose continued imprison-    and  16-year  prison  sen-   continues  its  deplorable
            ment is one of several ma-   tence.                       treatment of Paul as a bar-
            jor  irritants  in  tattered  rela-  “His  detention  remains  un-  gaining  chip,”  said  Presi-
            tions  between  Washington  acceptable,  and  we  con-    dent  Joe  Biden’s  national
            and Moscow.                  tinue  to  press  for  his  im-  security  adviser,  Jake  Sul-
            Secretary  of  State  Antony  mediate  release  at  every  livan.
            Blinken said in a statement  opportunity,”  Blinken  said.  The  Whelan  family  sup-
            Wednesday  that  securing  “Our efforts to secure Paul’s  ported  the  exchange  that
            Whelan’s release remains a  release will not cease until  freed Griner, but expressed
            top administration priority.  he  is  back  home  with  his  fears  that  Whelan  would   Paul Whelan, a former U.S. marine who was arrested for alleged
            U.S. officials had hoped to  family where he belongs.”    not be released for years.   spying, listens to the verdict in a courtroom at the Moscow City
            include Whelan in a prison-  Whelan,  a  Michigan  cor-   His  brother,  David  Whelan,   Court in Moscow, Russia, June 15, 2020.
            er  swap  earlier  this  month  porate  security  executive,  said  when  the  swap  was                                        Associated Press
            in  which  they  traded  de-  is  jailed  in  Russia  on  espio-  announced, “I think we all
            tained  WNBA  star  Brittney  nage charges that his fam-  realize that the math is not   David Whelan said, “Today  is no resolution in sight?”
            Griner for a convicted Rus-  ily and the U.S. government  going to work out for Paul to   is the 1,461st day that Paul  The anniversary, he said “is
            sian  arms  dealer,  Viktor  have  said  are  baseless.  come home anytime soon,       has been held hostage by  both awful and mundane,
            Bout.  The  administration  U.S.  officials  said  Russia  re-  unless the U.S. government   the Russian Federation. Rus-  just  another  day  that  Paul
            considers  Whelan,  like  Gri-  fused to consider including  is able to find concessions.”  sian  authorities  entrapped  has to suffer in a Russian la-
            ner,  to  have  been  wrong-  Whelan in the Griner deal,  Paul  Whelan,  52,  was  sen-  him  four  years  ago  today.  bor colony for being in the
            fully detained.              calling  it  a  “one  or  none”  tenced in 2020.          How do you mark such an  wrong place at the wrong
            Blinken  said  Whelan  and  decision.                     In a statement Wednesday,    awful milestone when there  time.”q
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