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BUSINESS                 Monday 6 February 2023
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            Feds say cyberattack caused suicide helpline’s outage                                                                            HEALTH


                                                                                                                                   DOCTOR ON DUTY
                                                                      in a local call center.      reporting  around  cyberat-
                                                                      Those who tried on Dec. 1    tacks on the 988 system.            Oranjestad
                                                                      to  reach  the  line  for  help   “Even a few hours’ outage   Hospital 7:00 pm / 10:00pm
                                                                      with  suicidal  or  depres-  of the national suicide ho-  Tel. 527 4000
                                                                      sive thoughts were instead   tline  can  cost  American         San Nicolas
                                                                      greeted  with  a  message    lives,”  Obernolte  said  in  a   Imsan 24 hours
                                                                      that said the line is “expe-  press  release  introducing   Tel.524 8833
                                                                      riencing a service outage.”   the bill. “It’s critical that we   Women in Difficulties
                                                                      Text  and  chat  services,   mitigate  the  risks  of  future   PHARMACY ON DUTY
                                                                      however,  remained  avail-   disruptions  to  the  service   Oranjestad:
                                                                      able to those who needed     and  take  steps  to  resolve   Central Tel. 585 1965
                                                                      help.                        cybersecurity   vulnerabili-  San Nicolas:
                                                                      The  Federal  Communica-     ties that could put the ho-  Seroe Preto  Tel. 584 4833
                                                                      tions  Commission  said  in   tline at risk.”q            Women in Difficulties
                                                                      December  it  was  investi-                               OTHER
            Part of the 988helpline.org website is photographed Friday, Feb.   gating the outage. Intrado                       Dental Clinic 587 9850
            3, 2023. .                                                said  at  the  time  that  the                            Blood Bank Aruba 587 0002
                                                     Associated Press  company    was    “experi-                               Urgent Care 586 0448
                                                                      encing  an  incident  that                                Walk-In Doctor’s Clinic
                                                                                                                                +297 588 0539
                                                                      is  impacting  production                                 Women in Difficulties
            By AMANDA SEITZ              agency  did  not  disclose   across  numerous  systems”                                EMERGENCY
            Associated Press             details  about  who  it  be-  and  is  “working  diligently                            Police           100
            WASHINGTON  (AP)  —  A  lieves launched the attack        to restore service.” Intrado                              Oranjestad       527 3140
            cyberattack    caused    a  or  what  kind  of  cyberat-  could  not  immediately  be                               Noord            527 3200
            nearly  daylong  outage  of  tack  occurred.  Intrado  is   reached  for  comment  Fri-                             Sta. Cruz        527 2900
            the nation’s new 988 men-    working  with  a  third-party   day.                                                   San  Nicolas      584 5000
            tal health helpline late last  assessor  to  investigate  the   Last week, Democrat Rep.                            Police Tipline      11141
            year,  federal  officials  told  incident  and  law  enforce-  Tony  Cárdenas  and  Re-                             Ambulancia       911
                                                                                                                                Fire Dept.
                                                                                                                                                 115
            The Associated Press Friday.  ment agencies have been     publican  Rep.  Jay  Ober-                                Red Cross        582 2219
            Lawmakers are now calling  notified  of  the  breach,     nolte,  both  of  California,
            for the federal agency that  SAMHSA said.                 introduced a bill calling for                             TAXI SERVICES
            oversees  the  program  to  The  national  988  phone     better  coordination  and                                 Taxi Tas      587 5900
            prevent future attacks.      number,  which  can  be                                                                Prof. Taxi    588 0035
                                                                                                                                              587 2300
                                                                                                                                Taxi D.T.S.
            “On December 1, the voice  reached  by  text,  chat                                                                 Taxi Serv. Aruba 583 3232
            calling  functionality  of  the  or  voice  calling,  has  be-                                                      A1 Taxi Serv.   280 2828
            988  Lifeline  was  rendered  come  a  lifeline  for  millions                                                      Women in Difficulties
            unavailable  as  a  result  of  of Americans seeking help                                                           TRAVEL INFO
            a  cybersecurity  incident,”  during a mental crisis, with
            Danielle Bennett, a spokes-  millions  of  calls  pouring  in                                                       Aruba Airport   524 2424
            woman  for  the  Substance  during  the  first  six  months                                                         American Airlines 582 2700
            Abuse  and  Mental  Health  since its launch in July. The                                                           Avianca       588 0059
                                                                                                                                              588 2244
                                                                                                                                Jet Blue
            Services    Administration,  system is designed to work                                                             Surinam       582 7896
            said in an email.            similarly to 911 — it’s a uni-                                                         Women in Difficulties
            The  attack  occurred  on  versal,  easy-to-remember                                                                AID FOUNDATIONS
            the  network  for  Intrado,  number  that  people  can
            the company that provides  call  in  an  emergency  to                                                              FAVI- Visually Impaired
            telecommunications     ser-  reach  a  human  who  is                                                               Tel. 582 5051
            vices  for  the  helpline.  The  working  around  the  clock                                                        Alcoholics Anonymous
                                                                                                                                Tel. 736 2952
                                                                                                                                Narcotics Anonymous
                                                                                                                                Tel. 583 8989
                                                                                                                                Fundacion Contra Violencia
                                                                                                                                Relacional Tel. 583 5400
                                                                                                                                Centre for Diabetes
                                                                                                                                Tel. 524 8888
                                                                                                                                Child Abuse Prevention
                                                                                                                                Tel. 582 4433
                                                                                                                                Quota Club Tel. 525 2672
                                                                                                                                Women in Difficulties
                                                                                                                                General Info

                                                                                                                                Phone Directory Tel. 118
















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