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BUSINESS Monday 6 February 2023
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Feds say cyberattack caused suicide helpline’s outage HEALTH
DOCTOR ON DUTY
in a local call center. reporting around cyberat-
Those who tried on Dec. 1 tacks on the 988 system. Oranjestad
to reach the line for help “Even a few hours’ outage Hospital 7:00 pm / 10:00pm
with suicidal or depres- of the national suicide ho- Tel. 527 4000
sive thoughts were instead tline can cost American San Nicolas
greeted with a message lives,” Obernolte said in a Imsan 24 hours
that said the line is “expe- press release introducing Tel.524 8833
riencing a service outage.” the bill. “It’s critical that we Women in Difficulties
Text and chat services, mitigate the risks of future PHARMACY ON DUTY
however, remained avail- disruptions to the service Oranjestad:
able to those who needed and take steps to resolve Central Tel. 585 1965
help. cybersecurity vulnerabili- San Nicolas:
The Federal Communica- ties that could put the ho- Seroe Preto Tel. 584 4833
tions Commission said in tline at risk.”q Women in Difficulties
December it was investi- OTHER
Part of the 988helpline.org website is photographed Friday, Feb. gating the outage. Intrado Dental Clinic 587 9850
3, 2023. . said at the time that the Blood Bank Aruba 587 0002
Associated Press company was “experi- Urgent Care 586 0448
encing an incident that Walk-In Doctor’s Clinic
+297 588 0539
is impacting production Women in Difficulties
By AMANDA SEITZ agency did not disclose across numerous systems” EMERGENCY
Associated Press details about who it be- and is “working diligently Police 100
WASHINGTON (AP) — A lieves launched the attack to restore service.” Intrado Oranjestad 527 3140
cyberattack caused a or what kind of cyberat- could not immediately be Noord 527 3200
nearly daylong outage of tack occurred. Intrado is reached for comment Fri- Sta. Cruz 527 2900
the nation’s new 988 men- working with a third-party day. San Nicolas 584 5000
tal health helpline late last assessor to investigate the Last week, Democrat Rep. Police Tipline 11141
year, federal officials told incident and law enforce- Tony Cárdenas and Re- Ambulancia 911
Fire Dept.
115
The Associated Press Friday. ment agencies have been publican Rep. Jay Ober- Red Cross 582 2219
Lawmakers are now calling notified of the breach, nolte, both of California,
for the federal agency that SAMHSA said. introduced a bill calling for TAXI SERVICES
oversees the program to The national 988 phone better coordination and Taxi Tas 587 5900
prevent future attacks. number, which can be Prof. Taxi 588 0035
587 2300
Taxi D.T.S.
“On December 1, the voice reached by text, chat Taxi Serv. Aruba 583 3232
calling functionality of the or voice calling, has be- A1 Taxi Serv. 280 2828
988 Lifeline was rendered come a lifeline for millions Women in Difficulties
unavailable as a result of of Americans seeking help TRAVEL INFO
a cybersecurity incident,” during a mental crisis, with
Danielle Bennett, a spokes- millions of calls pouring in Aruba Airport 524 2424
woman for the Substance during the first six months American Airlines 582 2700
Abuse and Mental Health since its launch in July. The Avianca 588 0059
588 2244
Jet Blue
Services Administration, system is designed to work Surinam 582 7896
said in an email. similarly to 911 — it’s a uni- Women in Difficulties
The attack occurred on versal, easy-to-remember AID FOUNDATIONS
the network for Intrado, number that people can
the company that provides call in an emergency to FAVI- Visually Impaired
telecommunications ser- reach a human who is Tel. 582 5051
vices for the helpline. The working around the clock Alcoholics Anonymous
Tel. 736 2952
Narcotics Anonymous
Tel. 583 8989
Fundacion Contra Violencia
Relacional Tel. 583 5400
Centre for Diabetes
Tel. 524 8888
Child Abuse Prevention
Tel. 582 4433
Quota Club Tel. 525 2672
Women in Difficulties
General Info
Phone Directory Tel. 118
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