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BUSINESS                 Wednesday 5 February 2020
                                                                                                                           A25

            Millennial Money: You're an


            online fraud target — fight back




            By SEAN PYLES of NerdWal-    ly to report losing money to  FTC  as  soon  as  you  think
            let                          items that are different from  there's a problem, Schiffer-
            Millennials  grew  up  on-   what they expected or that  le says. Gather information
            line. From making their first  never show up, compared  about  the  transaction,  in-
            screen  names  with  Amer-   to  those  over  40.  This  all-  cluding  purchase  amount,
            ica  Online  in  the  '90s  and  too-common  occurrence  vendor name and transac-
            poking  around  chatrooms,  might seem like the cost of  tion date, before contact-
            to  using  HTML  to  custom-  doing  business  online,  but  ing  your  card  issuer.  This   In this Dec. 12, 2016 file photo, a person searches the internet for
                                                                                                   sales, in Miami.
            ize  their  Myspace  pages  it's actually a form of online  information  should  be  on                                        Associated Press
            in  high  school,  and  now  shopping fraud.              your  billing  statement.  You
            curating  their  Instagram  Misleading ads in social me-  may also want to request a   40.                          legal  for  a  company  to
            feeds,  navigating  the  in-  dia feeds and for online-on-  new credit card number to   Some  scams  work  by  hav-  charge  upfront  fees  in  this
            ternet  is  second  nature  to  ly stores may be to blame  protect yourself.           ing you pay an upfront fee  way. q
            these digital natives.       for more frequent reports of  BEWARE OF WORK SCAMS        for  their  services  —  and
            But this ever-online genera-  shopping fraud, says Char-  The  saying  "you  have  to   then never deliver on their
            tion may be uniquely posi-   ity Lacey, vice president of  spend  money  to  make      promise.  Know  that  it's  il-
            tioned as targets of internet  communications at Identity  money"  shouldn't  apply  to
            scams.                       Theft  Resource  Center,  a  a  job  offer,  but  that's  ex-
            Millennials  are  25%  more  nonprofit organization that  actly the trick of some em-
            likely to report losing money  helps  consumers  recover  ployment scammers.
            to fraud than those over 40,  from identity theft.        The  fake  company  offers
            according  to  an  October  Lacey  warns  consumers  a  business  opportunity  of
            2019 report by the Federal  to exercise caution before  some sort, such as a work-
            Trade  Commission.  The  re-  purchasing items from any  at-home job, but says you'll
            port  also  found  this  age  unfamiliar  company  they  have to pay a fee upfront
            group:                       encounter online, especial-  for  training  or  other  work-
            Was twice as likely to report  ly if it seems like they're sell-  related materials. Then the
            falling  victim  to  shopping  ing only one or a handful of  job never materializes, and
            fraud.                       products, since that can be  your money is gone.
            Reported  getting  bested  a  warning  sign  of  a  scam  What you can do: Be wary
            by business and debt relief  company. "I would liken this  of  any  organization  that
            scams in greater numbers.    to the guy with the trench  asks you to pay for training
            Was  77%  more  likely  than  coat  selling  watches  and  or  a  job  opportunity  that
            older  consumers  to  report  gold chains," says Lacey.   seems too good to be true.
            losing  money  to  a  scam  What you can do: Vet any  Report scams to the FTC.
            that started over email.     company  before  you  buy  DOUBT DEBT RELIEF OFFERS
            While  millennials  are  more  from it online. Proceed with  Millennials  are  notoriously
            likely  to  report  this  kind  of  caution  if  the  company  debt-saddled,  so  it  might
            fraud,  the  tools  to  prevent  doesn't  have  an  address  not  be  surprising  that  this
            and  recover  from  such  listed  online,  has  no  clear  generation   also   reports
            scams apply to consumers  return policy and sells only  more  instances  of  falling
            of any age.                  the  one  item  you  saw  ad-  victim to debt relief scams.
            BE  SKEPTICAL  ABOUT  SO-    vertised.                    In fact, millennials were 86%
            CIAL MEDIA SHOPPING          Use  a  credit  card  when  more  likely  to  report  losing
            It's become a meme of its  shopping  online,  advises  money to debt relief scams
            own: "What it looks like on-  Lisa Schifferle, staff attorney  compared  to  those  over
            line  versus  what  you  get  at the FTC. That way, if you
            when  it  arrives."  That  dress  encounter  fraud,  you  can
            or pair of sneakers may look  take advantage of protec-
            good online, but when it ar-  tions  under  the  Fair  Credit
            rives, you find that the dress  Billing Act, which can help
            looks like a dishrag and the  you get reimbursed.
            sneakers are held together  Report  the  fraud  to  your
            with hot glue.               credit  card  company  and
            Millennials are twice as like-  file  a  complaint  with  the
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