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I            .                                              Units 3-4





       Unit 4  Making visitors feel       Speaking
              welcome
                                          6
       Conversation                       Model conversation
          Jasmine calls Paul 'Mr Rogers· to   You   Can  I take your coats?
          be  polite.                     Visitor 1   Thank you.

          See pages 18-19 for video script.   Visitor 2   Here you  are.
                                          You      Would you like to sit down?
        Understanding
                                          Visitor 1   Thanks.
       2
                                          You      Would you like some coffee
          False. They have to wait for her to
                                                   or juice?
          finish  another meeting .
                                          Visitor 1   I'd  like some coffee,  please.
       2  True
       3  False. He wants some orange juice.   You   What about you,  Mr Carter?
       4  True                            Visitor 2   I'd like some orange juice.
       5   False. They say it's fine and tell
                                          You      I'm afraid Ms Kennedy is in
          Jasmine not to worry.
                                                   a meeting.
                                          Visitor 1   f\Jo  problem.
        Practice
                                          You      She should be here soon.
       3
          Would you  like a cup of tea?   Visitor 2   Thanks.
       2   I'd  like some coffee,  please.
       3  Would you  like to sit down?
       4  l'msorry you  have to wait.
       5   Mr Carter should be  here soon.
       6  Would you  like milk and sugar?
       7  I'm afraid  Mrs White is still in
          a meeting.
       8  Here you  are.

       4
          B   2  E   3  D   4  A   5  c

       5
          afraid, in
       2  like, have I take
       3  Here
       4  take
       5  some I a,  please
       6  should, soon

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