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make like in the kitchen especially. So overall the surroundings are a huge cause of
                                 insomnia.

                Ms Debby       :  …………………………………………………………………………………………..………………………………… (9)
                                 surroundings and caffeine and stress and I think these are all important causes of
                                 insomnia so thank you very much to my participants today for the discussion.






                      Writing

                 Drafting a discussion excerpt

               a.

                    In pair, discuss the possible opening and continue the part of the missing dialogue.



                Nurse Queen      :  ……………………………………………………………………………………………………………………………
                                    ……………………………………………………………………………………………………………………………

                                    ……………………………………………………………………………………………………………………………
                                    ……………………………………………………………………………………………………………………………

                Nurse Ara        :  Sure, thank you. I think one of the crucial aspects is building trust with the
                                    patients. It helps in creating a safe environment for them to open up about their
                                    struggles.
                Nurse Faiza      :  Yes, I agree with Nurse Ara. Trust is the foundation for effective communication
                                    and establishing a therapeutic relationship with mental health patients.
                Nurse Rita       :   I agree that trust is the most important thing to put in the care, however …………

                                    ……………………………………………………………………………………………………………………………
                                    ……………………………………………………………………………………………………………………………

                                    ……………………………………………………………………………………………………………………………
                                    ……………………………………………………………………………………………………………………………
                Nurse Queen      :   Well OK, to sum up, building trust is the best way to approach the patient.
                                    However, we must be careful not to break the trust we build in the patient.











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