Page 33 - Speaking at Length with covers
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2. Small Talk
Let’s kick it off!
1. Below are the Do’s and Don’ts when making small talk. Match each statement to its correct category
(Do or Don’t).
No Statements •
a Start with a friendly greeting.
b Ask overly personal questions. •
c Listen actively and show interest.
d Ask open-ended questions. • _______
e Overshare private details. • _______ • ________
f Avoid interrupting. • _______
g Use polite exit phrases. • _______ • ________
h Gossip or speak negatively about others. • _______ • ________
i Keep the tone light and positive. • _______ • ________
j Use body language and eye contact. • _______ • ________
k Talk about controversial topics. • ________
l Dominate the conversation. • ________
m Ask multiple questions at once.
2. Discuss the following questions in small groups.
• Why is each statement appropriate/inappropriate?
• Have you ever experienced awkward small talk?
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