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D.
                          Speaking


                 Acting out a business conversation


                 1   With a partner, continue the dialogue using the expressions you have learned in the previous lesson

                                        Your dialogue should consist of the language
                                        expressions such as expressions of hesitation,
                                        avoiding a certain topic, asking for confirmation,
                                        redirecting the topic



               Mr. Blair       : Good morning everyone. First of all, I would like to extend a warm welcome to Bob, the
                              Vice President of Sales in our US branch.

               Mr. Blair      : Let’s talk about today’s agenda. If it’s ok with everyone, I’d like to start with the second
                              point. Bob, can you please talk about the sales reports from each district?

               Bob            : Sure, I’d love to … Here are the data from the sales improvement this year.
               Mr. Blair      : Thank you very much, Bob. Now I’d love to get some ideas from everybody. How do you

                              feel about those results? Is there anything we can all do as a team to improve sales in our
                              districts?

               Sue            : I feel that we have been focusing too much on younger customers. In my opinion, we

                              need to focus our advertising on an older market, around the 35-40 age group.
               Johnny         : I’m sorry, I didn’t catch that. Could you repeat that please?
               Sue            : I said that we need to focus our advertising on the 35-40 age group.

               Johnny         : Unfortunately, I see it differently. I think that we are not focused enough on younger

                              customers. Our advertising is not reaching the 25-34 age group, and we need to update
                              our advertising channels.

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