Page 89 - English for Executive Administrative Assistant
P. 89
The second finding is about customer service. 50% of the customer found that when they complained
about their problem to customer service, they will be asked to wait for more than a week. When they
returned to ask about the follow-up action, they still have no answers. It made the customer a bit
disappointed in customer care.
With your partner, try to write a complete business report based on the problem stated in the box
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81 | P a g e
English for Executive Administrative Assistant
