Page 50 - EAA 2nd ed-WithCoverVerso

UNIT 1

Let’s Get Down to the Business

Objectives:
Building effective business communication
by applying intermediate communication

strategies and skills.

Getting Started

Read the dialogue below and discuss the questions with your friends

Reyhan : what about the report on the marketing
Sinta : What are you doing?
sales I asked you to print yesterday?
Salma : I’m making report, but I can’t nderstand
about the part of the report I have to finish Reynan : I’m sorry, there is a problem with the
Sinta : Can I help you? excel report that I arrange. I am in a
Salma : Yes, sure. Thank you for your help. That is progress of finishing it. Would you mind
very kind of you. to wait for a bit Mr?

Sinta : Yes, you are welcome
Reyhan : Alright, I have a time till 10 a.m and I

hope you can finish it by then.

Syifa : Miss Qina, have you finished writing the

monthly report? I have asked you to write it

since a month ago.

Qina : Yes mam, in a process. However, I have
some of difficulty in reading the excel

material from the financial team

Syifa : Well, I’d be glad to read it for you.

Qina : That’s very kind of you mam. Thank you.

Discuss the dialogues above with your friends by answering the questions.

1. What do you think is the purpose of the dialogue?
2. In which phrases you can find the speaker accepts or declines the offer/request?
3. What do you think is the relation between the speakers?
4. Which one do you think is the formal dialogue of offering and requesting? State your reasons.
5. Which one do you think is the informal or less formal dialogue of offering and requesting? State
your reasons.

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English for Executive Administrative Assistant