Page 30 - Firefly

F I R E F LY • FA L L 2020 C ATA L O G • OR DE R F OR M

FI R E FLY

2934 Sidco Dr. Suite #140 • Nashville, TN 37204
Phone 888.266.8992 • Fax 615-630-7160
fireflycustomerservice@dw-collective.com

ORDER REQUIREMENTS: Minimum opening order $300; Minimum reorder $150. Order by pack size or
multiple increases. Firefly reserves the right to increase quantities to meet minimums.

TERMS: MASTERCARD, VISA, AMEX, DISCOVER, PREPAY/NET 30 (with approved credit). All invoices carry 1.5%
interest charge per month. 15% restocking fee. Product is sold for resale at retail only and may not be redistributed
at wholesale. Buyer’s shipping address is the sole site authorized for retail sale. Any other location must be pre-
approved in order to protect existing customers. Order subject to factory approval. Manufacturer reserves the right to
cancel all backorders less than $50.00.

MAP POLICY: All online retailers are required to review and agree to Firefly’s MAP Policy. Firefly requires
that any lower price than MAP (Minimum Advertised Price) shall not appear on websites or to be communicated
electronically unless approved in writing by Firefly. Any violation of the MAP policy will result in a suspension of
orders and shipments of Firefly product. Orders will be terminated and shipments cancelled upon repeated violation.

THIRD PARTY RESALE POLICY: Selling on 3rd party resale websites, such as Amazon, ebay, etc. is prohibited.

CLAIMS: Claims must be made within 5 days upon receipt of shipment. Please inspect goods upon receipt. Claims
are not accepted after 5 days.

VARIANCE OF PRODUCT: Variations in color and finish are not flaws. These features are inherent to the
handmade process. Colors may also vary slightly from depiction in catalog.

To have a Firefly sales representative visit you, go to
fireflycandles.com or give us a call at

888.266.8992

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