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10 | Enterprise Risk Management for Cloud Computing | Thought Leadership in ERM
In cases where a cloud solution has already been Management needs to consider external environmental
implemented, the COSO ERM framework can be used to factors (e.g., regulatory, economic, natural, political, social,
establish, refine, or perform a quality assurance check of and technological), as well as the organization’s internal
the cloud governance program by ensuring that all major factors (e.g., culture, personnel, and financial health), as
aspects of the program (e.g., objectives, risk assessment, part of the process when identifying and assessing risk
and risk response) have been addressed with respect to events. With the use of public or hybrid cloud solutions,
management’s requirements. An effective cloud governance management needs to take into consideration events
program can still be achieved by applying the COSO ERM affected by external and internal factors of its CSP as
framework after the implementation of a cloud solution. well. Management should endeavor to have a complete
inventory of events, since the nature and quality of the
The best-practice situation is when management uses the risk assessment process is significantly influenced by the
COSO ERM framework to identify the ideal configuration of expected events.
cloud solution options (i.e., business process, deployment
model, and service delivery model) that fits management’s Risk Assessment – Management should evaluate the risk
risk appetite. By evaluating the cloud solution candidates events associated with its cloud strategy to determine the
in the context of each component of the COSO ERM potential impact of the risks associated with each cloud
framework, management can succinctly identify the related computing option. Ideally, risk assessments should be
risks and desired risk acceptance or mitigation strategies completed before an organization moves to a cloud solution.
with each cloud solution scenario (as risks will vary with
each combination of options). This evaluation will enable Cloud computing can affect the following critical focal
management to make prudent risk management and points of a risk assessment:
governance decisions in selecting its ideal set of cloud solution
options and creating a well-thought-out cloud governance • Risk profile – An organization’s risk profile encompasses
program before the cloud solution is implemented. the entire population of risks it must manage. When a
cloud solution is adopted, an organization’s risk profile
The remaining material of this section elaborates on some is altered due to changes in the likelihood of risks, the
of the key concepts with respect to evaluating cloud potential impact of the risks, and the inclusion of a subset
solution candidates through each of the components of the of the CSP’s risk universe (refer to “Risk Profile Impact of
COSO ERM framework: CSPs and Fellow Cloud Tenants” discussion at the end of
this section).
Internal Environment – The internal environment
component serves as the foundation for and defines the • Inherent and residual risk – An organization must assess
organization’s risk appetite in terms of how risks and the inherent risks of the events and then develop risk
controls are viewed. For instance, if management has a responses and determine the residual risk. Depending
policy of not outsourcing any of its operations (i.e., there on the organization, the non-cloud computing solutions’
is a culture of risk avoidance), this policy will limit the inherent and residual risk levels could be either greater
viable options for cloud deployment and service delivery or less than those of the cloud computing options.
models so that private cloud solutions might be the only
acceptable alternative. • Likelihood and impact – The likelihood of certain events
and the related potential impact change in many cases
Objective Setting – Management needs to evaluate how when cloud solutions are adopted. The ability to make
cloud computing aligns with the organization’s objectives. this determination accurately depends on whether the
Depending on the circumstances, cloud computing might organization has a comprehensive, accurate, and current
present an opportunity for the organization to enhance its inventory of risks.
ability to achieve existing objectives, or it might present an
opportunity to gain a competitive advantage, which would In some situations, management will not have access to all
require new objectives to be defined. the required information related to the CSP’s internal control
environment; consequently, certain assumptions will have to
Event Identification – Management is responsible for be made in order to complete the risk assessment.
identifying the events (either opportunities or risks) that can
affect the achievement of objectives. The complexity of event
identification and risk assessment processes increases when
an organization engages cloud service providers.
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