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LEARNING RESOURCES
                                                                             Link leadership development
                                                                             to organisational goals
                                                                             A leadership development programme
                          Owning Your Leadership: Building Extraordinary     designed without a clear goal in mind is
                          Relationships Beginning With Self
                                                                             “the surest way to spend a lot of money
                          Gain a deeper understanding of the leadership and   and not be able to show anything for it”,
                          relationship skills you’ll need to be an effective leader from   Cléret said. “You have to start by
                          any position — it starts with managing self.       identifying the objectives of the
                               COURSE                                        programme and then retro-engineer your
                                                                             design back from that end goal. This will
                                                                             enable [you] to set milestones and monitor
                          Leading the Shift: Leadership for Financial Professionals in   that you are on the right track,” she added.
                          the 21st Century
                          Learn new communication and accountability tools, team   Be prepared for surprising — and
                          engagement and alignment strategies, and tactics to   sometimes uncomfortable — feedback
                          improve execution, influence, and impact.          It is possible that employees don’t perform
                                                                             at their highest potential because the
                               VIDEO                                         organisational system doesn’t allow them
                                                                             to, or even because the leadership of the
                                                                             senior team could be improved.
                          Emotional Intelligence
                                                                             “Leadership development programmes are
                          The course defines emotional intelligence (EQ or EI) so   wonderful tools to bring blind spots into
                          you can identify and manage your own emotions and the   the light, which can be quite
                          emotions of others, enabling you to greatly increase your   uncomfortable,” Cléret suggested.
                          chances of personal and professional success.
                          Find this course in the AICPA Store and in the CGMA Store.  Return on investment
                                                                             There are two questions to ask when
                               COURSE
                                                                             considering the effectiveness of leadership
                                                                             skills development, Cléret said:
                                                                             •  Does the programme enhance the level
                                                                               of skill and knowledge of the
          opportunities. The immersive experience   Before you invest          individual?
          can be in person or online but is in a live   Businesses should consider four points   •   Is the learning effective in enhancing
          format with a trainer.”          before funding employees to sign up for   the company’s overall performance?
            Learning from others has many   experiential learning programmes,   She suggested that businesses show
          benefits, she suggested: “Becoming   according to Cléret. They are:  confusion with respect to the issue of
          inspired by others can open pathways and                           effectiveness. “ ‘Yes’ to question one
          create space for [an] individual to work   Invest in programmes when the   doesn’t necessarily mean ‘yes’ to question
          outside their comfort zone, to take   company is succeeding        two. Sometimes the answer to question
          chances, and expand their abilities.”  “These programmes are performance-  two is ‘no’ for reasons completely
                                           enhancers, not problem-fixers,” Cléret   independent to the training programme,
          Financial cost                   said. The programmes are expensive, and   and the inaccurate conclusion is often
          Providing experiential learning   to change behaviours takes time — longer   made that the answer to one is ‘no’,” she
          opportunities for employees requires an   periods for larger companies. She said: “If   said.
          initial financial investment. Experiential   your company is already in financial   Having a team of employees who are
          learning, Buscarino said, requires “more   trouble, this is not necessarily the right   more developed at a personal level with
          time to learn, apply, and report”. She   place to start. If your company is already   enhanced human skills is only one of the
          added: “It requires organisations and   doing well and you are looking at how to   tools required for business success, she
          individuals to make a larger upfront   take things to the next level, this is the   said.
          commitment, with the trust that this   way to go.”                   “Experiential learning will not address
          learning style will produce longer-lasting                         directly product and process. Therefore,
          results.”                        Include an evaluation process in the   concluding that there was no ROI on a
            She suggested that “time-spaced   programme design               leadership development programme can
          learning” allows individuals to try new   The biggest reason that leadership   be a short cut,” she said.   ■
          approaches and report back on them   development programmes sometimes
          weekly. “Time-spaced training also helps   “provide a feeling of wasted money” is that
          to foster community in the training room,   they are not evaluated rigorously, or not at   To comment on this article or
          which in turn supports additional growth   all, Cléret said. A proper evaluation   to suggest an idea for another
          as people feel safe to take risks and are   process will help focus the programme   article, contact Oliver Rowe at
          inspired by others,” she said.   and provide you with all the KPIs.  Oliver.Rowe@aicpa-cima.com.

          26  I  FM MAGAZINE  I  August 2022
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