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Take steps to transform data into actionable
                                               insights by using a business intelligence tool,

                                                 choosing new data sources, and creating an
                                                             interactive dashboard.


                                                    By Heimo Losbichler, Ph.D., and Lisa Perkhofer, Ph.D.


                                          A                                 limited number of interaction techniques
                                                    core task of management
                                                                            (eg, filtering, sorting).
                                                    accountants is to provide
                                                                              Fortunately, the barriers for data analysis
                                                    decision-makers with the
                                                    right information, at the right  and reporting are decreasing, and the
                                                    time, in a suitable format for
                                                                            business intelligence (BI) software for
                                          at-a-glance key insights. New     proportion of companies relying on
                                          technologies, such as predictive and   managerial decision-making is rising.
                                          prescriptive analytics, artificial   When choosing the right BI tool, the
                                          intelligence, and real-time data processing,  company’s needs and its existing IT
                                          allow data quality to improve and trigger   infrastructure should be taken into account.
                                          analytical reasoning and data-driven   Two tools — Microsoft Power BI and
                                          decision-making.                  Tableau — have become market leaders
                                             However, these new technologies can   (identified by analysts Gartner and BARC for
                                          also potentially be highly complex and   many consecutive years). Based on our
                                          overload the decision-maker, even   research, we provide indications of when to
                                          deteriorating decision quality. For the full   choose which software product (see the
                                          potential of digitalisation to be unlocked,   table, “Benefits of Leading BI Tools”).
                                          management accountants need to pay
                                          particular attention to five steps (for an   Step 2: Use new data sources to
                                          overview, see the graphic, “5 Steps to   increase understanding
                                          Successfully Digitalise Reporting”).   The inclusion and combination of various
                                                                            data sources such as the internet of things
                                          Step 1: Use BI software to support   or social media for a new and better
                                          data analysis and reporting       understanding of business models,
                                          Especially for small and medium-size   products, and processes is the most
                                          companies, Microsoft Excel is the tool of   important and the most challenging task
                                          choice when it comes to data preparation   when it comes to big data use. Data that
                                          and reporting. However, Excel as the sole   has been stored from various sources and
                                          management information tool can be seen   occasions needs to be put to use, and
                                          as a barrier when it comes to the inclusion   “value” needs to be generated. Especially
                                          of big data into the reporting routine, due   in accounting, the identification of new
                                          to its limited integration and evaluation   and better growth or sales predictors could
                                          options as well as its low data storage   potentially change the way decisions are
                                          capacity. Additionally, Excel offers limited   made today.
                                          options for data visualisation (especially   Nonetheless, it is not recommended to
                                          when it comes to newer forms of   include every data source available into a
                                          visualisation designed to present big data   pool and see if a trend or correlation can be
                                          as described in this article) and only a   detected to derive better predictors. Data

        FM-MAGAZINE.COM                                                           April 2022  I  FM MAGAZINE  I  21
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