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Applications



          Online Support(S Service)                                                      3   Select Online Support(S Service) on the main page.


                                                                                             Enter the Contents and select Request.
          A service associate can resolve any problems you have with your

          computer using the online chat and remote control program. You                       Online Support (S Service)
          can receive the help when you are having trouble using Samsung
          software.

          You can access the online service for free for a certain period of
          time after purchasing your computer.

                   •   Online Support(S Service) may not be offered or its
                     version may be different depending on the model you

                     are using.

                   •   If Online Support(S Service) is not installed, select the
                     Start button (    ) → Microsoft Store ( ) and, search for
                     S Service to download it.
                                                                                         4   You can speak to a service associate to resolve your

          1    Select the Start button (   ) → All apps → Online Support(S                   computer’s problems.

               Service).                                                                         Waiting times may vary depending on the network and

          2    Read and agree to the terms and conditions.                                       number of waiting customers.



                   This step appears only when the application runs for the
                   first time.












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