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you’ve been fooled. The email is from a cybercriminal, and the
file you clicked on — and downloaded and opened — has gone

on to install malware on your device.

❖ When you execute the program, the malware can spread to

other files and damage your computer.

❖ How? It varies. Trojans are designed to do different things. But

you’ll probably wish they weren’t doing any of them on your
device.

Examples of Trojan malware attacks

Rakhni Trojan.
ZeuS/Zbot

How to help protect against Trojans

• Don’t visit unsafe websites. Some internet security software
will alert you that you’re about to visit an unsafe site, such as Norton
Safe Web.

• Don’t open a link in an email unless you’re confident it comes
from a legitimate source. In general, avoid opening unsolicited

emails from senders you don’t know.

• Don’t download or install programs if you don’t have complete
trust in the publisher.

• Don’t click on pop-up windows that promise free programs
that perform useful tasks.