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PRESENTERS




                               George Tsui                                           Kathleen Zortman
                               Goyoto Consulting                                     QBE

                               George  Tsui  is a  management                        Kathleen O. Zortman is President of
                               consultant operating as Goyoto                        P&C Insurance at QBE North America
                               Consulting.  Founded  in 2008,                        and a member of the Executive
                               Goyoto provides special management,                   Management Board. She leads the
                               underwriting and marketing consulting                 P&C  market  segment  which  includes
                               services  to  insurance  companies,                   the  Personal,  Commercial  and
             Managing General  Agents,  Program  Administrators,   Program insurance businesses and is responsible for driving
             and other insurance service providers. Before founding   all strategy and growth across P&C. A 30-year veteran of the
             Goyoto, George’s career spanned over 35 years. Most   insurance industry, Ms. Zortman has proven her leadership
             recently, he served as Executive Vice President for Venture   and expertise through accomplishments on the carrier, broker
             Programs, Inc. He is a graduate of Coe College in Iowa and   and consulting sides of the business.
             received his MBA from Roosevelt University in Illinois. He   Ms. Zortman joined QBE in 2015 from Fireman’s Fund
             also holds the CPCU, ARM and ARe designations.        Insurance Company, where she served as Chief Field
                                                                   Executive managing an organization of 1,000 employees
                                                                   and $2.3 billion in gross written premium. Prior to Fireman’s
                                                                   Fund, Ms. Zortman held leadership roles at Chubb, Deloitte
                                                                   Consulting and Johnson & Higgins, Inc. Ms. Zortman earned
                                                                   a Bachelor of Science in finance and marketing from Boston
                                                                   College, and graduated magna cum laude with a Master of
                                                                   Business Administration from Suffolk University.
                               Mike Zimmerman
                               Proper Insurance Services

                               Mike Zimmerman has been in the
                               specialty  hospitality  insurance
                               industry for over 15 years as a
                               licensed P&C and Surplus Lines                The Best
                               Insurance Agent and Certified Public
                               Accountant. After a long history in
             program business, he founded Proper Insurance Services    in Programs
             in 2014 to provide specialty insurance to the hospitality
             industry in all 50 states. His company is a Coverholder at
             Lloyd’s and has a great relationship with the London market.   Meet Here



                                                                         18th Annual


                                                                               Summit





                                                                            Scottsdale, AZ







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