Page 103 - KZN Top Business Portfolio-eBook 2022
P. 103

FOCUSSED DEDICATION AND COMMITMENT  SPECIALISED DIVISIONS
                                             Passenger & Light Commercial Vehicle Division
         Royal Tyres, one of KZN’s leading tyre specialists is   Providing a range of wheel and tyre products and
         South  Africa’s  oldest  tyre  dealer,  is  celebrating  its   associated services for business fleets or family vehicles,
         83rd anniversary in 2022. Royal Vulcanizing, as the   or luxury mag wheels for the motoring enthusiast, Royal
         company was previously known, was rebranded to   Tyres has all that the customer needs.
         Royal Tyres in 2018. Over the years, the company has   Commercial Division
         had to deal with a multitude of industry challenges   The Commercial Division is focused on reducing our
         while negotiating the rapidly changing and often   customer  fleets’  tyre related costs  by an  offering of
         tumultuous political and social landscape of the city   almost any product a customer may require backed
         and the country.                    by industry leading service and decades of knowledge
         Mr. Raman Patel was the founder of this independent   and expertise housed in a prime location with state-
         black-owned tyre business, which came into existence   of-the-art equipment and processes. The Commercial
         during the turbulent Apartheid era. Any other   Division provides a range of tyre, wheel and automotive
         business would have crumbled under the bureaucracy   products for multiple product applications.
         of such a biased system, but Royal Vulcanizing was   SERVICES
         different. The family business proved to be a force   Complete Tyre Package
         to be reckoned with as its ethos was founded on the   The company boasts an exceptionally large stock
         principles of integrity, customer service excellence,   holding of 50 plus brands of various tyres and rims
         and competitive prices.             with sufficient capacity to deliver products nationally
         The three founding brothers, with their focussed   through its network of branches and affiliations situated
         dedication and commitment to offering the highest   in both the coastal and inland areas.
         quality at the most affordable price, provided a   The vast tyre stock holding consists of the local tyre
         solid foundation on which to build the business.   manufacturers and premium international brand
         Consequently,  the  business  has  grown  from  small,   suppliers as well as an entire range of brands that
         modest  beginnings,  doing  two  retreads  a  day,  into   are directly imported from various countries ranging
         a  thriving  professionally  run  operation  with  the  full   from your entry level economy tyres to more mid-tier
         range of passenger, commercial, truck and earth   value for money brands, and then a few high-quality
         moving vehicle tyres.               brands as well.
         In 1973, Raman’s son and Royal Tyres CEO, Jay Patel   Technology
         joined the team. His parents had passed away within   Royal  Tyres  employs  highly  skilled  and  experienced
         a year of each other just as he finished his schooling -   staff and the fitting department is no exception.
         and he found himself thrust into the family business   A combination of these employees and the latest
         with his cousins and uncle.         equipment make for some of the most trusted tyre
                                             fitments in the country Royal Tyres links expertise and
         Three generations later, the established tyre experts
         have remained loyal to family and it is now headed by   automation with quality and efficiency in every single
         Mrs Jasmeena Shiba(daughter) Mr Pranav Patel (son),   tyre replacement and fitting, wheel alignment and
         Mr Akshay Patel(son) and Mr Nayan Shiba (son-in-law).  balancing. This same approach is adopted in supplying
                                             and fitting batteries, shocks and other parts. Each
         Human Resources & Workforce         branch is fitted with state of the art modern technology
         The company is segregated into two specialised   with skilled staff that set Royal Tyres ahead of other
         divisions, Commercial and Passenger with a team of   players in the industry.
         experienced personnel in the tyre industry, providing   Royal  Tyres  makes  use  of  the  best  wheel  balancing
         customers with a highly skilled resource team who   technology, the Road Force® Elite at-a-glance. 3D wheel
         are able to provide expert service and value to its   alignment allows our mechanics to perform the most
         customers.                          precise wheel alignment on all types of cars.
         The objective of the newly established Human   Supply Chain
         Resources Department at Royal Tyres is to attract,   The establishment of three branches over the years in
         develop, and retain a diverse and talented workforce   Port Shepstone, Harding and Hammarsdale (opening
         through innovative recruitment processes. In   soon), has increased the company’s capacity, customer
         addition, the company strives to foster a productive   base, turnover and buying power annually. In more
         work environment where people feel valued and  recent times the wholesaling sales segment has
         ensuring compliance with respective legislation   drastically increased, further building its supply chain
         applicable to labour and its industry.  reach and capacity.

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