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SMARTXCHANGE
Bankers: Standard Bank
B-BBEE Status: Level 2
KEY PERSONNEL
CEO: Jonathan Naidoo
Manager Port Shepstone: Fatima Moolla
CONTACT DETAILS
Durban
Physical Address: 5 Walnut Road, SmartXchange
CEO: Building, Durban 4001
Jonathan Naidoo Postal Address: P.O. Box 5225, Durban 4001
Tel: +27 (0)31 307 1988
Full Name of Company: Durban Technology Hub t/a E-mail: jonathan@smartxchange.co.za
SmartXchange Website: www.smartxchange.co.za
Nature of Business: Financial and Business Services Port Shepstone
Services: Incubation of Small, Medium and Micro Physical Address: 54 Mitchell Drive, Port Shepstone
Enterprises (SMME’s) in Media Information 4240
Communication Technology and Electronics and Arts. Tel: +27 (0)39 682 0631
Date Established: April 2004 Email: fatima@smartxchange.co.za
Customer Base: Small, Medium and Micro Enterprises KwaMashu
(SMME’s) Physical Address: 30 109236 Street, Emakhosini
No. of Employees: 12 Tel: +27 (0)82 461 7487
Auditors / Accountants: Accensis Email: fatima@smartxchange.co.za
INCUBATION IN THE SMME ECOSYSTEM KwaMashu) precinct. The facility provides the resources
to co-create innovative solutions whilst also incubating
Based in the coastal city of Durban, with a satellite businesses to grow into sustainable, market ready
centre in Port Shepstone, and a recently activated entities. The Hub also focuses on township challenges
Digital Hub in the township of KwaMashu, the Durban and the co-creation of meaningful, impactful solutions
Technology Hub which trades as SmartXchange, is that will improve the quality of life in the townships.
an innovation node and business incubation centre. Vision
The centre was established in 2004 to support and
promote the region’s vision to be the technology hub To be at the heart of a growing and innovative South
of Africa. African MICTea industry that has global impact.
SmartXchange incubates and promotes Media, Mission
Information Communication Technology, electronics To develop and support MICTea SMME’s through
and arts (MICTea) entrepreneurs in South Africa. world and class incubation, and skills development
The incubator is supported by a powerful network whilst encouraging innovation and collaboration in
of partnerships, which allows the institution to the MICTea sector.
continuously deliver on its mandate of SMME
development via the vast range of support services Objectives
offered to SMME’s during the three-year incubation Develop and support quality black economic
period. empowered MICTea companies to create jobs and
stimulate the economy.
As part of its replication model, SmartXchange has Build a pool of skilled MICTea workers through the
established a Digital Hub in KwaMashu which boasts incubated SMME’s.
a Living Lab and Makerspace for entrepreneurs and Extend the reach of SmartXchange’s impact in
innovators from the PINK (Phoenix, Inanda, Ntuzuma, developing the MICTea industry in South Africa.
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