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UNFAIR DISMISSAL IN SOUTH AFRICA:



        LEGAL PROCESSES AND PRACTICAL TIPS


                    Johan van Deventer,     offering re-employment to    ■   Procedurally Unfair    ■   Document every step      Step 7 – Prepare for Potential
                     KZN Regional       others.                       Dismissals: Even if there is a      contemporaneously to establish    CCMA Referral
                     Manager, Labournet  ■   Failure to allow an employee      valid reason, failing to follow a      a legal defence if challenged.  Employees have 30 calendar
                                        to resume work after maternity      fair process (e.g., not giving     Step 3 – Schedule a Disciplinary   days from the date of dismissal
                            nfair       leave.                        notice or a chance to respond)    Hearing                 (or from receiving the internal
                            dismissal                                 makes the dismissal unfair.                               appeal outcome) to refer an
                     Ucontinues        When Is a Dismissal Unfair?    ■   Substantively Unfair    ■   Issue a written notice detailing    unfair dismissal dispute to the
                      to be one of the   (Section 188 of the LRA)     Dismissals: If the reason for      the allegations and informing    Commission for Conciliation,
                      most prevalent   According to section 188, a     dismissal is not fair or valid      the employee of their rights.  Mediation and Arbitration
                       and costly     dismissal is unfair unless the     (e.g., dismissing for minor    ■   Allow reasonable time for    (CCMA) or the relevant
                       challenges     employer can prove:             infractions or without        preparation and for arranging    bargaining council.  If referred
                       facing South   ■   Substantive Fairness: That      evidence), the dismissal is      representation. Employees are    late, the employee must apply for
                       African          there was a valid and fair      unfair.                     entitled to be assisted by a fellow   condonation. Employers should
                       employers        reason for the dismissal,                                   employee or shop steward.   still maintain all records.
        under labour law.  While South     related to misconduct,     Common Mistakes Employers   ■   External legal representation
        African labour law has always     incapacity (including poor    Make                        in internal hearings is not an    Maintain complete
        required both a valid reason and     performance, ill health, or    Common errors made by     automatic right; it is permitted    documentation, including charge
        a fair procedure for dismissals,     incompatibility), or operational    employers include omitting     only if company policy, a    sheets, investigation notes, hearing
        the 2025 Code of Good Practice:     requirements (retrenchments/   warnings or counselling for     collective agreement, or fairness    minutes, warning letters, and
                                                                                                                                written outcomes.  Procedural
        Dismissal refines and clarifies these    restructuring).    poor performance except in      requires it.                compliance and meticulous
        requirements. It introduces a more   ■   Procedural Fairness: That a    cases of serious misconduct,   ■   Ensure even informal
        flexible, context-sensitive approach,     fair process was followed, giving    failing to provide clear and     disciplinary processes provide    record-keeping remain the
        while still holding employers     the employee the opportunity    timely notification to employees,     notice and an opportunity to    strongest defence in any dispute.
        to the principle that dismissal     to respond to allegations, be    applying disciplinary measures     respond.        Securing Expert Representation
        must be both substantively and     heard at a hearing, and be    inconsistently among staff, and
        procedurally fair.              treated consistently.       neglecting to maintain accurate    Step 4 – Hold the Disciplinary   Specialist services, such as those
                                                                    and comprehensive records.    Hearing                       offered by Labournet, significantly
         Why Unfair Dismissal         Automatically Unfair Dismissals                                                           reduce employer risk at the
                                                                                                     Appoint a neutral chairperson;
        Compliance Is Critical        (Section 187 of the LRA)      Step-by-Step Process for      ■   for complex or serious cases,    CCMA and Labour Court. Expert
         Every dismissal, whether based   Certain dismissals are    Employers                       consider an independent     representation can be decisive in
                                                                                                                                achieving a defensible outcome
        on misconduct, incapacity, or   automatically deemed unfair,   This step-by-step guide explains     external chairperson.  and avoiding costly awards.
        operational requirements, must   regardless of process, if they are   how to conduct lawful dismissals   ■   Provide the employee the
        satisfy both substantive and   based on prohibited reasons.   under the LRA and the 2025     opportunity to present     Fair Dismissal as a Strategic
        procedural fairness.  The updated   Examples include:       Code of Good Practice: Dismissal.      their case, call witnesses, and    Business Advantage
        Code underscores the principles   ■   Dismissal for discriminatory    Following this structured     challenge evidence through
        of flexibility, proportionality,     reasons such as race, gender,    approach ensures compliance with     cross-examination.  While dismissals are
        and meaningful engagement,      pregnancy, or religion.     South African labour law and                                sometimes unavoidable, when
        particularly for smaller                                    minimises the risk of unsuccessful   ■   Keep a full record – minutes or    conducted correctly they serve
        enterprises, while maintaining the   ■   Dismissal for union    dismissal disputes.         transcript – and issue a    a strategic function beyond
                                                                                                                                legal compliance. Lawful
        foundational standards of fairness     membership, participation in                         reasoned decision that shows    dismissals safeguard your
        throughout the dismissal process.    union activities, or protected    Step 1 – Identify Grounds for     how the evidence was assessed.
                                        strike action.              Dismissal                                                   organisation’s legal position,
        What Counts as an Unfair      ■   Dismissal for asserting a                               Step 5 – Make a Decision and   uphold employee morale,
                                                                                                  Impose Sanction
                                                                     South African labour law
        Dismissal in South Africa?      statutory right under the LRA.  recognises three primary grounds                        reinforce a culture of fairness,
         Under South African labour    Practical Implication for    for dismissal:                ■   Evaluate the evidence and    and protect the company’s
                                                                                                                                reputation. Conversely,
        law, not every termination of   Employers                   ■   Misconduct: e.g. theft,      hearing outcomes objectively to    procedural errors, inconsistent
        employment is unlawful – but                                  insubordination, or breach of      determine culpability.  application, or inadequate
        if it is not supported by a valid   Employers must ensure that every     policy.          ■   Consider mitigating and    documentation can expose the
        reason and a fair process, it will be   dismissal satisfies both substantive                aggravating factors, including    business to costly CCMA claims
        considered an unfair dismissal.  and procedural fairness. The 2025   ■   Incapacity: covers poor      length of service and past    and reputational risks.
                                      Code of Good Practice: Dismissal     performance, ill-health, or      disciplinary record.
         Legal Definition of Dismissal   refines this requirement by     incompatibility with the    ■   Apply the principle of    How Labournet Can Support You
        (Section 186 of the Labour    emphasising:                    role. The 2025 Code explicitly      proportionality: dismissal
                                                                                                                                 Labournet understands that
        Relations Act)                ■   Flexibility – procedures may      recognises incompatibility      should be a last resort and is    managing dismissals within the
         Section 186(1) of the Labour     vary depending on the size and      (where an employee cannot      justified only if the employment    framework of South African
        Relations Act (LRA) 66 of 1995 (as     resources of the employer.    fit into the role or team) as an      relationship has become    labour law can be complex and
        amended) sets out what constitutes   ■   Proportionality – dismissal      incapacity matter.    intolerable or no lesser sanction    fraught with risk.  That is why our
        a dismissal.  It includes:      should be a last resort, with    ■   Operational Requirements:      is appropriate.     support extends far beyond basic
        ■   Termination of employment      lesser sanctions considered first.    retrenchments based on    ■   In incapacity cases, demonstrate     advice. We offer a comprehensive,
          by the employer, with or    ■   Meaningful Engagement       economic, technological,      that reasonable support or    hands-on partnership to help
          without notice.               – even smaller employers must      structural, or similar business      accommodation was attempted    you navigate every stage of the
        ■   Failure to renew a fixed-term      give employees a real      needs.                    before dismissal.           dismissal process with confidence
          contract where the employee      opportunity to state their case.  It is essential to align the   Step 6 – Provide Written Notice   and legal certainty. 
          had a reasonable expectation                              dismissal reason with the LRA,   of the Outcome
          of renewal on the same or    Failure to comply exposes    ensuring it is fair, justifiable, and                       T: +27 (0)31 266 6570
                                                                                                   Deliver a written notification to
          similar terms.              employers to CCMA disputes,   substantiated.                the employee setting out:     C: +27 (0)82 786 7480
                                      reinstatement orders, or
                                                                                                                                E: johanvd@labournet.com
        ■   Renewal on less favourable    compensation awards                                                                   W: www.labournet.com
          terms despite a reasonable                                Step 2 – Conduct a Preliminary   ■   The decision (dismissal or
          expectation of renewal on the     Automatically Unfair vs   Investigation                 alternative sanction)
          same terms.                 Procedurally/Substantively    ■   Collect relevant evidence such    ■   The reasons for the decision
        ■   Constructive dismissal – where    Unfair Dismissals       as documents, emails, CCTV,    ■   The right to appeal, including
          an employee resigns because    ■   Automatically Unfair      and witness statements.      applicable timelines
          the employer made continued      Dismissals: These include    ■   Assess the context and    ■   Retain a copy of this    SCAN
          employment intolerable.       dismissals for reasons such as      seriousness of the issue      communication for company    QR CODE
        ■   Selective re-employment –      union membership, pregnancy,      impartially.           records
          where an employer refuses to      or exercising legal rights. These    ■   Determine whether there is a    ■   The Code requires reasoned    TO SEE
          re-employ a former employee,      are strictly prohibited and      prima facie case before      written outcomes as evidence of    VIDEO
          without a fair reason, while      attract severe penalties.    proceeding to a hearing.    procedural fairness




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