Page 57 - KZN Top Business Portfolio 2025 V1-EBOOK

Supply Chain Excellence
Our dedicated procurement team ensures field-
to-fork traceability, competitive pricing, and
compliance with strict sustainability and quality
standards. Flexibility remains our strength, enabling
us to partner with both large suppliers and small
entrepreneurial producers to ensure the use of local
suppliers wherever possible and to meet the unique
needs of our clients.
Commitment To Quality
Every Capitol Caterers contract operates under
Quality Management Systems (QMS) and our own
CHESS (Capitol Health, Environment & Safety
Standards) programme. Compliance with ISO 9001,
HACCP, and the Occupational Health & Safety Act is
overseen by a dedicated OHS officer, who conducts
regular audits and training.
Dietetics And Nutrition
Our Dietetics Department plays a vital role in
client wellness by offering menu planning, allergy
guidance, and nutrition education. Our dietitians
also lead awareness programmes for all our clients
on healthy eating and balanced lifestyles.
Training And Development
The Midlands Hospitality Academy (MHA),
accredited by QCTO, Highfield and CATHSSETA,
is our training hub. It provides learnerships, in-
house and online training, and skills development
opportunities for both employees and external
candidates. Pre-planned on the job skills training
and core management training is conducted by our
dedicated training department at all our contracts.
We are proud supporters of disability inclusion,
working with ICAN (PMI Group), the Department
of Social Development, and Mental Health
programmes to integrate disabled individuals into
the workforce.
Sustainability And The Environment
Capitol Caterers is committed to lowering its carbon
footprint through strict recycling policies and
partnerships with entrepreneurial recyclers. We
have partnered with Earth Probiotic at a number
of our contracts and make use of sustainable and
effective waste management solutions.
Added Value Services
Full Facilities Management:
Included in the Capitol Caterers umbrella are
cleaning and laundry services, a welcome service
offering to its diverse client base.

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