Page 24 - Business Sense
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LAUNCHING A BUSINESS IN THE UK AND SA?




                ike Miller has worked   became SAJE International Ltd   now a force to be reckoned with in
                and lived in both South   t/a Sapro. We opened The South   the South African diaspora in the
        MAfrica and England for       African Shop in Maidenhead    UK and beyond.
        more than five decades. Mike is   in August 1999 and then
        one of the founders of the South   successfully expanded online   YOU ARE THE DIRECTOR
                                                                    OF A NEW CHAMBER
        African Chamber of Commerce   as southafricanshop.co.uk. In
        (SACC) in the UK and has just   2011 we sold the stores to Jumbo   INITIATIVE CALLED THE
        taken on the role of Director   Importers who own several more   SACC BUSINESS HUB. WHAT
                                                                    IS THAT DESIGNED TO DO?
        of the SACC’s Business Hub    stores around London.
        with a team of consultants to                                Miller: In board discussions
        assist members in successfully   WHEN DID YOU GET           we agreed that we needed the
                                      INVOLVED WITH THE
        launching their businesses into   SOUTH AFRICAN CHAMBER     Chamber to provide more services
        the SA or UK markets. We caught   OF COMMERCE IN THE UK?    for the members and the idea of
        up with Mike to discuss the                                 the Business Hub was born. In
        new BusinessFit International   Miller: As owner of The South   November 2017 I was contacted
        initiative which offers an    African Shop I was invited    by an old school friend of mine
        opportunity for successful South   to become a member of the   from Durban, Charles Henzi,
        African businesses to launch into   Maidenhead & Windsor Chamber   who wanted to introduce me to
        the UK market or to UK based   of Commerce and to sit on their   his business partners from DRG
        businesses wanting to enter the   executive committee. In 2004 a   Outsourcing and BusinessFit.
        South African market.         group of South Africans in the   They visited London and that
                                      Thames Valley were looking to   started a friendship and business
        YOUR OFFICE IS ON THE         launch a South African Business   relationship with David White   Mike Miller, Director, SACC’s Business Hub
        FIRST FLOOR OF SAPRO          Club similar to the very London   and his wife Daisy, Akhona                              SURELY BRITISH
        HOUSE ABOVE THE SOUTH         centric SA Business Club. I did   Mahlati, Charles himself and the   - the stage one assessment is   COMPANIES ENTERING
        AFRICAN SHOP. WHY IS          some research and found that                                provided free. Stage two involves   SOUTH AFRICA WILL TAKE
        THAT AND HOW DID YOU          there wasn’t a South African   rest of the DRG and BusinessFit   a discussion between the client   TIME TO NEGOTIATE
                                                                    team in South Africa. This
        END UP HERE?                  Chamber of Commerce in        led to registering BusinessFit   and the assigned consultant about   THE REGULATORY
                                                                                                  all aspects of the client business.
          Miller: I was keen on owning   the UK so suggested that we   International Ltd (BFI) in the UK   BAQ stage three involves more   FRAMEWORK IN SA,
        my own business using the skills   launch a Chamber instead of a   to represent BusinessFit and DRG   advanced delving into the more   PARTICULARLY IN
        that I had learnt in the corporate   business club. We launched the   interests in England with the BFI   significant parts of their business.   RELATION TO BBBEE?
        world to train and help people.   new Chamber at the SA High   initiative being the first service   Stage four involves the consultant
        In 1997 I was approached by   Commission on Trafalgar Square   offered by the new SACC Business   team reviewing the data obtained,   Miller: We have a ready-
        retailers in the UK who wanted to   in February 2009 with the High   Hub. We are now able to offer help   researching the best way forward,   made solution for that too.
        import South African consumer   Commissioner agreeing to be the   to UK businesses wanting to enter   and finalising the recommended   One of our sister companies,
        goods. They gave me a combined   first Honorary President. Two   the South African market and   plan to ensure success. Stage five   DRG Outsourcing, provide
        order for a wide range of South   years later the SA Business Club   South African businesses wanting   is where the consultant team will   a PEO service that enables
        African consumer products     disbanded and merged with the   to enter the UK market.     present the findings to the client   businesses to concentrate on
        and on 30 May 1997 we packed   SACC. The Chamber has grown                                and agree on the way forward.  their business rather than the
        our first container at Makro in   steadily since then and now   THAT SOUNDS VERY                                        regulatory framework. A PEO
        Woodmead. I then set up South   boasts Anglo American, Investec,   INTERESTING, SO HOW    ONCE YOU’VE MADE THE          or Professional Employers
        African Products International   Standard Bank, Nedbank, Servest   WILL IT WORK?          RECOMMENDATIONS TO            Organisation provides a complete
        (Pty) Ltd in South Africa and   and Sasol amongst its Platinum   Miller: BFI have developed a   THE CLIENT IS THAT THE   Human Resources or HR service
        registered a similar company   members with representatives   five stage Business Assessment   END OF THE PROCESS?      to the client, employing the people
        in England which subsequently   from PwC and Deloitte too. It is   Questionnaire (BAQ) to assess the   Miller: No. The   needed on the client’s behalf,
                                                                    entrance criteria. The first stage   recommendations will include a   handling payroll, tax, national
                                                                    requires the applicant to provide   list of action points in the target   insurance, employee benefits,
                                                                    information about their existing   market needed to ensure the   pensions, training and assessment
                                                                    business and why they think that   success of the project. BFI will   – in fact all of the HR functions
                                                                    it will successfully transfer to the   continue to support the client   that a major company would have
                                                                    target market. During my retail   by working alongside them,   in house. DRG Outsourcing are
                                                                    South African Shop days I was   introducing them to the key   BBBEE accredited at level 4 and
                                                                    constantly being approached by   contacts, and helping with the   above which means that the client
                                                                    people who thought that their   presentation until contracts are   company can take immediate
                                                                    South African product would be   signed – and beyond, if required   advantage of this status.
                                                                    successful in the UK and wanted   by our client.
                                                                    my help. Simple questioning in                              IT ALL LOOKS VERY
                                                                    most cases showed that they had   WHAT DO YOU MEAN BY       PROMISING. THE QUESTION
                                                                    limited success in South Africa   “KEY CONTACTS”?           IS, WHAT IS NEEDED TO
                                                                    and had little or no chance in   Miller: The relevant contacts   MAKE SURE THAT THE
                                                                    the UK. Every so often though a   depend upon the market    PROJECT SUCCEEDS?
                                                                    real gem emerged that we were   concerned. For example, one   Miller: Can we guarantee
                                                                    able to support and help to make   of our clients is involved in   success? No. At the same
                                                                    successful but sadly many more   agriculture producing a wide   time we have no doubt that if
                                                                    just didn’t pass the test. The first   range of high quality crops   prospective clients accept our
                                                                    stage of the BAQ is designed   produced by farmers in SA that   recommendations and heed our
                                                                    to find those gems by potential   potentially have a big market   advice, combined with their own
                                                                    clients completing an online   in the UK. We have introduced
                                                                    questionnaire about their business.  the client to a multinational   passion for their business, success
                                                                                                                                is sure to follow.
                                                                                                  restaurant chain who are
                                                                    ONCE YOU’VE FOUND THE         interested in purchasing a variety
                                                                    GEMS AS YOU CALL THEM         of their agricultural products.   HOW DO INTERESTED
                                                                    WHAT HAPPENS THEN?                                          BUSINESSES ACCESS THE
                                                                                                  From a retail perspective there is   PROGRAMME?
                                                                     Miller: We have a team       a clear path to market in the UK
                                                                    of experienced professional   that we are advising them on. The   Miller: In South Africa email
                                                                    consultants in both the UK and   same is true for British products   lindiwe@businessfit.co.za
                                                                    SA who will assess the BAQ    entering South Africa. We have   In the UK via the Chamber via
                                                                    stage one responses and if they   the contacts and experience to   e-mail mike.miller@sapro.co.uk
                                                                    find a gem will sign them up   ensure that they make a successful
                                                                    for BAQ stage two. This is the   cost effective entry into the SA   or visit the website at
                                                                    point at which a charge is levied   market.                 southafricanchamber.co.uk  n




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