Page 5 - Business Sense

THE TRANSFORMATIONAL CIO

Pranesh Kara, Associate themselves are forced to are the focus of only a small versus 21 percent). now having at least 10 percent
Director, Technology transform. The CIO role is proportion of organisations’ ■ Almost a quarter (23 percent) of their IT spend outside the
Advisory, KPMG, transforming as organisations investment in niche sectors and more respondents than in 2017 control of the CIO. Embracing
KwaZulu-Natal strive to be customer-centric in an have yet to ‘break out’ into wider are prioritising improvements this trend may be key to success.
environment of increased risk and adoption. in cyber security as cyber- ■ Cloud investment continues to
n its 20th aim to make a success of digital. Highlights of the 2018 survey crime threats reach an all-time grow, with 70 percent reporting
year, the Traditional focus areas like data findings include: high; however, only a fifth of the significant or moderate
IHarvey privacy and security are more respondents feel well prepared spend, closely followed by
Nash/KPMG important than ever but in order ■ Customer-centric organisations for a cyber attack. mobile solutions (57 percent).
CIO Survey to remain competitive, IT leaders are 38 percent more likely to ■ Security and resilience skills see Investment in newer digital
2018 is the must turn the risks associated report greater profitability than the biggest jump in skills technologies is increasing
largest IT with utilising customer data into the ones that are not shortages (increasing 25 percent but still relatively small in
leadership enablers for driving new revenue ■ Making a success of digital year-on-year), but big data and comparison. n
survey ever strategy is proving complex,
growth. analytics remains the number
with almost eight in ten CIOs one skill in short supply for the
undertaken, with just under Indeed, the report shows that (78 percent) feeling that their fourth year in a row. For further insights and to download
4000 responses from chief those managing the balance most digital strategy is only ■ Female IT leadership continues your copy of the Harvey Nash/KPMG
information officers (CIOs) and effectively, with the customer at moderately effective or worse. on a slow upward trend, in 2018 CIO Survey 2018 results, please feel free
technology executives across the heart of their digital strategy, ■ Chief digital officers (CDO) year reaching 12 percent (up to contact me / visit our website.
84 countries. are significantly more profitable. are proving their worth. from 10 percent in 2017), and E: pranesh.kara@kpmg.co.za
Organisations with a CDO, W: www.kpmg.com/za
The 2017 survey revealed how Investment in mobile either in a dedicated or acting women represent just one in five
investment in the cloud has technologies is not far behind. role, are over twice as likely to on technology teams.
continued to grow. In the 2018 Newer technologies, like have a clear and pervasive ■ Investment in shadow IT
survey, the CIO role continues blockchain, virtual reality, and digital strategy than those continues to grow, with
to change as organisations robotic process automation without one (44 percent 44 percent of organisations

MUCH TO CELEBRATE

s Capitol Caterers enters “It’s added so much value he steadily moved up the ranks,
its 25th year in the to my life, knowing that I to catering manager, area
Aindustry they have much am working for a company manager, operations and then
to celebrate! that rewards its employees by as a director, gaining strong
allowing us to be a part of the experience in the management
One of the country’s most company and helping us uplift of tender based contracts,
prestigious catering companies, our lives and families lives too.” is now the MD for Capitol
Capitol Caterers, is entering its Itakane. He has this to say: “The
25th year of catering service to Not only can Capitol Caterers future is certainly great for
the education, health, commercial boast about their effective Capitol Caterers, as we are fully
and retirement sectors. employee benefits through the transformed, and the journey of
Workers Trust initiative, but our transformation started long
On the 28 August last year,
570 beneficiaries of the Workers they can also proudly claim before it became compulsory for
their level 1 BBBEE status.
Trust were presented with a Obtaining and retaining this businesses to transform through
hefty R1 475 000.00 dividend BBBEE in South Africa.”
payout. The Trust was part of level 1 BBBEE status has meant MD for Capitol Select, Merrill
an empowerment deal initiated ensuring a strong focus on King, has a strong propensity
in 2003 by founder Giles King, employment equity, training, for the quality of food on the
where he transferred 21% learnership programmes, plate, having been the group
ownership of Capitol Caterers to empowerment and career executive chef for the past 10
all staff who had been with the development amongst many years. Her passion for quality,
company for five or more years. other BBBEE requirements. innovative, home cooked
A total of 36 staff qualified to be Only businesses who are truly nutritious food is reflected in
the inaugural beneficiaries of passionate about the wellbeing the many happy clients Capitol
the trust in 2003 and received a of their staff can commit to can claim in the education,
pro rata share of the R116 000.00 the rigours and demands of health and retirement sectors.
dividend payout. In just 15 years qualifying for level 1 status and
the beneficiaries have grown to it is the result of a correctly Having two managing directors
570 and they now boast a 49% transformed business, with a allows the business to focus on
share in Capitol Caterers. the key areas of commitment and
vested interest from all 1100
Comments from beneficiaries members of staff. service to its clients, producing
show the impact the initiative has A slight shift in management nutritiously balanced quality
meals at competitive prices,
had on their lives.
occurred 18 months ago with the using local producers and being
“Today I have my own home appointment of two managing mindful of its environmental
through working for Capitol directors, each focusing on footprint, all the while sustaining
Caterers and being part of the contracts suited to their and improving the wellbeing of
Workers Trust.” individual level of expertise. their staff.
“The Workers Trust has assisted Russell Nzimande, who has Capitol Caterers is proud to be
me to put my boys through school been with Capitol Caterers the preferred caterer to more than
and enabled me to give them the since its inception, starting as 100 contracts throughout South
opportunity to work abroad.” an assistant catering manager, Africa and Swaziland. n

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