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THERE IS NO HEALTH OR WEALTH WITHOUT


        MENTAL HEALTH – TIME TO TRAIN OUR


        LEADERS





                    Jacquie Bhana, High   ■   For each person who takes their    how to support employees’
                     Performance  Coach,     life, ten people have attempted    mental health, and how you
                     HR Management      to do so.  South Africa has the    can work towards creating a
                     Consultant, Mentor     third highest suicide rate in    compassionate and supportive
                      and Counsellor    Africa                      workplace culture through
                                      ■   30% of United Kingdom     mental health support.
                          effrey Pfeffer     workers have been diagnosed
                          in his book,     with mental conditions at some    SOME SUCCESS STORIES
                       JDying for       point – so mental health is a    REGARDING MENTAL
                        a paycheck,     global phenomenon           HEALTH DEVELOPMENT
                        wrote, “The   ■   80% of workers come to work    Anglian Water Group, a
                        person you      despite experiencing depression  British company, won an award
                        report to at   ■   Presenteeism costs South    for their mental health strategy,
                        work may be     Africa in the region of R200bn    which was developed with three
        more important to your health     per annum and globally costs    key elements:
        than your family doctor.”       trillions in lost productivity    ■   Increasing awareness of mental
          The topic of mental health at     according to the World Health      health and breaking the stigma  communication and mental   factors emerging for business
        work is extremely close to my     Organization              ■   Providing a range of resources    health conversations, they   to attend to is the challenge
        heart, and in addition to having   ■   75% of employees refuse to get      and tools to support employees’    can help break the stigma   of dealing with stigmatisation
        done presentations at conferences,     treatment              mental health               surrounding mental health –   and getting employees to talk
        written business articles in   ■   26% of employees don’t disclose    ■   Completing mental health    where every employee can bring   openly about their struggles.
        publications and having done a      their condition because there is      training        their best selves to work.  Let’s   In addition to training, which
        recent webinar, I am planning a     no support or guidance                                look at some of the components   should not be looked at in
        series of training programmes for   ■   19% of employees fear reporting    Heathrow Airport  of a training programme:   isolation, some of the following
        managers and employees soon.      their condition at work because    ■   Experienced an 80% decline  in    ■   Identifying signs of mental    is recommended:
        This is in attempt to consciously     of stigmatisation       work-related stress absences      health – recognising signs    ■   Identify and address factors
        deal with this growing scourge                                in 2018                       and symptoms of common        that are negatively affecting
        by building capability and     So, there is a need to reiterate   ■   Created a one-day off-site      conditions, including anxiety,      mental health – using surveys,
        confidence.                   that mental health and wellness     education course for line      depression, stress and others.       focus groups, town halls, etc.
                                      is a leadership issue. In addition                            Managers should learn how
          Wellbeing is predicted to be   to treating wellbeing as the     managers “Your mind matters,”                         ■   Increase investment in mental
        the next pandemic and will be   fourth bottom line,  businesses     focusing on three topics:    to look for changes in behaviour      health
        regarded as the fourth bottom   have to train their managers to   ▷   The importance of creating      and increased absenteeism,    ■   Build deeper connections across
                                                                                                    and become comfortable on
        line, so companies and business   deal with this rising challenge.      a positive psychological                          the employees – human beings
        owners cannot afford to take this   Not dealing with it will result     environment         how to proceed with providing      are social beings, and
                                                                                                    appropriate support through
        topic lightly.  Wellbeing needs   in a major cost to the business   ▷   How to catch someone before                       digitisation has had some
        to become a strategic objective.    because of lost productivity and     they fall          firstly acknowledging the      negative influence with regard
        Just to reiterate some staggering   sick days.  SADAG reported   ▷   Helping them to return to      problem and then referring      to human interaction
        facts about mental health, which   that they fielded 600 calls a day     work               them on to the next level.  ■   Educate, support and encourage
        I presented on my recent webinar,   before Covid, which increased                         ■   Effective communication      employees and managers
        see below.  There are a number of   to 2200 calls a day at the end   There are a number of other     – managers need to be able to    ■   Create an enabling environment
        statistics available which should   of September 2021.  It is also   success stories related to     communicate with employees      – create a safe space,
        jolt us into action – the figures   important to note that employee   how intentional training and     because employees will only      psychological safety and
        below are mainly from the South   assistance programmes, whilst   development will help businesses     open up to someone who is      new thinking with better
        African Depression and Anxiety   they have been instituted in   to effectively deal with this     trustworthy and who will      understanding of this real
        Group (SADAG).                many organisations, are not as   challenge.                   respond appropriately to their      problem
        ■   In South Africa, one in four    widely utilised by employees,   MANAGER’S ROLE IN       concerns.
          people suffer from depression    and may need some attention.  MENTAL HEALTH SUPPORT    ■   Providing support and      If you need any help with this
          – and it is predicted that 80%    This article will delve into why                        accommodation – managers    important matter, please feel free
          of the workforce will experience    it is important for managers   Managers must receive     need to be able to provide    to call on me to assist.  You can
          depressive symptoms by 2030.  to have the tools and know-  training, e.g. simple guidance     personalised support and    view the recent webinar on
                                                                    on how to talk (and listen)     accommodation as reasonably     www.youtube.com/
                                                                    to those with mental health     possible .                  watch?v=DuJ-sXKrg68
                                                                    problems and training on the   ■   Fostering a culture of     I also recommend that you
                                                                    management of wellbeing.  Some     wellbeing – it is important    watch the video that is included
                                                                    recommendations would be:       to remember that the cost of not    in the webinar on loneliness.
                                                                    ■   Owning responsible leadership      attending to this problem can    Together, we can help solve this
                                                                      – this must be leader led      be expensive, so creating a    problem in our workplace. 
                                                                      in the quest to build future fit      culture of wellbeing will help
                                                                      organisations                 with creating a positive work    Contact Jacquie for more information,

                                                                    ■   Understanding the impact of      environment, which would lead    contact details below:
                                                                      work                          to increased morale, productivity    C: +27 (0)83 386 8343
                                                                                                                                E: Jacquie.bhana@mbhana.co.za
                                                                                                    and overall organisational
                                                                    ■   Equipping managers with the      success.               W: www.jacquiebhana.co.za
                                                                      tools and skills
                                                                    ■   Providing tailored support  By providing mental health
                                                                                                  skills for managers, your
                                                                     Managers play a crucial role   company can make sure it
                                                                    in creating a supportive work   delivers a consistent approach
                                                                    environment for employees     to mental health and wellbeing
                                                                    experiencing  mental health   that is positively impacting the
                                                                    issues.  They are generally the   bottom line.
                                                                    employee’s first point of contact
                                                                    and if they are fostering open   One of the most important




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