Page 3 - Business Sense 11.1 (Virosha Pillay)- eBook
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DRIVING SUSTAINABILITY WITH




        INNOVATION





               irosha Pillay, the                                                                                               challenges. “Avvo Labels was
               managing director of                                                                                             successful before I took on this
        V Avvo Labels, purpose is                                                                                               role, and I had to prove that I
        deeply rooted in ensuring that the                                                                                      wasn’t just the boss’s daughter,”
        business maintains its legacy while                                                                                     she explains. “People wondered
        evolving and growing to meet the                                                                                        if I was just going to come in
        challenges of the modern market.                                                                                        and ‘boss’ everyone around,”
                                                                                                                                she admits candidly.
          “Avvo is a family-owned
        business that has stood the test                                                                                         However, through
        of time,” she notes. Established                                                                                        perseverance and showing her
        in 1985, the company has grown                                                                                          dedication, Virosha earned
        under the stewardship of her                                                                                            the respect of her team. Her
        parents, and now, with her at the                                                                                       approach to leadership is
        helm, it continues to flourish.                                                                                         people-centric. “We have a
        Virosha has brought a unique                                                                                            diverse team, and it’s important
        combination of corporate                                                                                                to encompass everyone’s ideas
        experience and a personal touch                                                                                         and feelings,” she explains.
        to her role. “I am proud to have                                                                                        Empathy plays a crucial role
        stepped out into the world at                                                                                           in her management style.
        a young age. The wealth of                                                                                              “Sometimes, in business, it’s
        experience and knowledge it                                                                                             easy to forget that people are
        afforded me was incredible,”                                                                                            what make the business run,”
        she reflects.                                                                                                           she adds. Regular meetings,
          Virosha’s journey began in the                                                                                        open communication, and
        heart of her family’s business.                                                                                         recognition are key to her
        “I grew up in my dad’s factory,”                                                                                        strategy. “No one should feel
        she recalls. Her childhood was                                                                                          like they’re just clocking in and
        steeped in the lessons learned                                                                                          out. What we do here has an
        by observing her parents                                                                                                impact beyond these walls.”
        navigate the business world.                                                                                             Virosha’s inspiration comes
        “They taught me resilience and                                                                                          from her parents, the founders
        the importance of hard work,”                                                                                           of Avvo Labels. “I’ve watched
        Virosha says.                                                                                                           them grow this company
          Her education followed a path                                                                                         from nothing,” she says.
        that kept her close to home, first                                                                                      Despite not having formal
        attending school in Clairwood,                                                                                          business training, her father
        then moving on to high school                                                                                           made significant financial
        in Chatsworth. The foundation                                                                                           and strategic decisions that
        of her academic journey                                                                                                 have positioned Avvo as a
        culminated at the University of                                                                                         leader in its field. “He didn’t
        Durban-Westville, where she                                                                                             complete his schooling career,
        earned a BSc degree majoring in                                                                                         but his instinct for business is
        biochemistry and microbiology.                                                                                          unmatched,” Virosha adds
        This background may seem a                                                                                              with admiration.
        world apart from the world of                                                                                            Virosha’s vision for KwaZulu-
        printing and manufacturing,   Virosha Pillay, the managing director of Avvo Labels                                      Natal is one of growth and
        but it equipped her with                                                                                                opportunity. “This is my home,
        analytical skills that would                                                                                            and it’s where my heart is,” she
        prove invaluable.                                                                         you put your mind to something,  shares. She believes that there is
                                      COMPREHENSIVE                 standards and service delivery,
          Her first job as a chemical   INVOLVEMENT                 which have been the foundation   you can achieve anything.”  untapped potential within the
        analyst, was a role she found to                            of its success in the FMCG sector.  Virosha credits one piece   region. “There’s so much we can
        be an eye-opener. “I thought it   As the managing director of                             of advice for shaping her     explore, and I plan to do exactly
        was going to be amazing until I   Avvo Labels, Virosha’s role is   “My purpose currently is to   approach to challenges: “Be   that,” she states confidently.
        actually got into the grind of it,”   as varied as it is demanding. “I   ensure that Avvo Labels isn’t   careful how you respond to a   For Virosha, the pursuit of
        she admits. The work itself was   find myself not always at my   stagnant. I’m always looking   challenge – think before you   excellence is a continuous
        interesting, but the silence of   desk, which I prefer,” she shares.   for opportunities to grow, to   speak or write, because words   journey. “We want to progress,
        the laboratory felt stifling    She is involved in every facet of   innovate, and to make the   are something you cannot take   but we should never let go of
        to her. It was then that she   the operation, from managing   company more sustainable,” she   back. When I was younger, I   perfection,” she says. “It’s about
        realised she needed a career    production to overseeing delivery   shares. This drive has seen the   would react quickly, sometimes   working hard, working smart,
        that offered more interaction   timelines. “I’m very hands-on.   introduction of a digital press   too impulsively. Now, I take   and making sure that whatever
        and dynamism.                 I ensure that operations run   and machinery aimed at reducing   a moment to consider my   you’re doing is as close to perfect
                                      smoothly, do a bit of marketing,   the company’s carbon footprint.
          This revelation led her to a   a bit of finance – my fingers are   “We’re now part of a proactive   response,” she shares. The   as possible,” she concludes. 
        position as a sales representative   literally everywhere,” she explains.  movement towards sustainability,   result? Better communication
        for a multinational                                         and that’s where I see us making   and a more collaborative   W: www.avvo.co.za
        pharmaceutical company. “It    This comprehensive           a real difference.”           atmosphere. “It’s amazing
        was exciting, fast-paced, and I   involvement stems from her                              how the right response can
        was surrounded by a cohort of   passion for the business and her   Reflecting on her early career,   change the entire outcome of a
        young, driven graduates,” she   desire to see it thrive. “Being   Virosha recalls the competitive   conversation,” she notes.
        remembers. This corporate role   so hands-on allows me to see   nature of her first sales job.   PEOPLE-CENTRIC
        was a perfect fit for her outgoing   where we can be more efficient,   “Winning Rep of the Year was
        nature and laid the groundwork   more innovative,” she adds.  a standout moment for me,” she   Navigating her place within
        for the skills she would later   Her primary focus is on    says, her eyes lighting up with   a male-dominated industry
        bring to Avvo Labels.         maintaining Avvo’s high       pride. “It reiterated to me that if   was one of Virosha’s greatest




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