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144  8  Integrating Training into Animal Husbandry

  VetBooks.ir  training programme and with regard to the   team who will implement the activities
                                                     required to make the programme successful.
            direction of the proposal can lead to an
                                                      A gap assessment, in its most simple form,
            unsuccessful programme for both the people
            involved and/or the targeted animals.    is the process of identifying your current sit­
              When approaching  the training  of a   uation and comparing it to your desired situ­
            behaviour, we meet animals where they are   ation (your vision). The gap that exists
            and approximate them forward to reach the   between the two is what you need to fill with
            target  behaviour.  This  same  approach  can   new staff, new skill development, focused
            be effective with people, as well: meet peo­  staff time, facility modifications, and what­
            ple  where they  are and  approximate the   ever else is necessary to meet the vision.
            team forward to the goal. In many cases, the   Because training programmes involve living
            success of a training programme hinges   beings, they must be dynamic and flexible.
            more on the buy‐in of the people than on
            the participation of animals. Demanding a   8.2.1  Assessing Your Staff
            willingness to participate wholeheartedly as
            a team can sometimes feel like the equiva­  When assessing your staff on their current
            lent of asking someone to take a bite out of   skills, you should take into account their
            that hair sandwich. One solution to remedy   individual skills about animal training. You
            such a feeling for the entire team is addressed   must take into account a keeper’s ability to
            in Simon Sinek’s book  Start with Why    communicate and share ideas, as well as a
            (2009). Here, Sinek embraces the philoso­  keeper’s ability to approximate a behaviour.
            phy that humans are inspired by why they   You may also want to consider performing a
            do things, not how or what. This applies to   team  assessment,  wherein  you  will  review
            animal husbandry professionals as their   the team dynamics, formal/informal leaders
            buy‐in and inspiration is directly connected   in the group, the team’s openness to change,
            to the care and welfare of their animals.   consistency in training methods both indi­
            When introducing new training goals, by   vidually and in groups of staff members, and
            employing the ‘why’ they are being insti­  success over their career with assessing and
            tuted as opposed to just the ‘how’ they will   addressing animal  welfare  using innovative
            be done, or even the ‘what’ keepers will have   techniques.
            to do, a leader can powerfully imbue each   The two most challenging individuals to
            keeper with the purpose of understanding.   lead in a team, in my opinion, are those who
            The power of starting with your ‘why’ can   do not share the same programme vision
            be the guiding principle to the training   and those who are not as skilled as they
            practices  you utilise, the goals you adopt,   believe themselves to be. If you are dealing
            hiring and training the team to implement   with the former, the answer is simple. The
            your programme, and as a bar for ongoing   offending keeper will be an ongoing drain to
            assessment.                              the effectiveness of your team and should be
                                                     guided to an opportunity elsewhere, more
                                                     fitting of their interests. In the case of the
            8.2   Starting Assessment                latter, it can be very difficult for these indi­
                                                     viduals, who deem themselves highly skilled,
            Developing an action plan and approach   to see areas of opportunity to improve them­
            requires an honest look at your team, your   selves or to hear suggestions from someone
            animals, your facility, your resources, and the   else. Creating opportunities for self‐assess­
            vision for your programme. Throughout this   ment, reviewing training resources as a
            book you will find guidance on assessing var­  team, and videotaping sessions can be useful
            ious aspects of animal learning and training,   to guiding these individuals to a truer sense
            but this chapter will focus on training the   of their ability. Some individuals, however,
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