Page 29 - Zoo Animal Learning and Training

Chapter 1 Professional Conduct and Foundation Skills 13

especially mindful of supplies and equipment necessary Human–Animal Bond
to have everything on hand. This also goes for your work
duties. Set priories for accomplishing all tasks and work The relationship between a human and an animal can
efficiently to stay ahead. Be flexible though, as one never be very complex and often involves a broad range of
knows how animals will react in a veterinary setting and emotions. Relationships between animals and people
sometimes things such as schedules can be knocked off have evolved from predominantly the utilitarian model
track because of an uncooperative patient or a patient in an agrarian environment to a companionship model
that requires extensive care.
in an urban environment. In either instance, the bonds
between people and animals is complex, unique, and
may change over time and circumstances. It is real, ever‐
Information Exercise changing in intensity, and induces physical changes in
the limbic system of the brain.
Brainstorm with your classmates on how to Veterinary medicine can improve the human–animal
develop a strategy for learning and remembering bond. The veterinary staff including the veterinary
the sequence of various procedures. Start with assistant can either encourage or discourage positive
the very routine procedures like toenail trims, ear client behaviors towards their animals.
cleaning, and vaccinations. Think about what We often associate the human–animal bond with
equipment or supplies will be needed. Consider companion animals such as dogs, cats, pocket pets, and
marking down the steps and supplies in a small birds. However, there is a move towards bringing more
notebook you can carry in your scrub suit pocket. livestock and poultry into the urban setting than ever
Utilize this until you are confident that everything is before. Each species of animal plays a part in the client’s
ready to go for those procedures.
life ranging from companionship, playmate, surrogate
children, and comfort to warmth and food. Regardless
of the circumstance, it is our job to understand the dif­
Application of Veterinary ferent bonds, support the client in decisions, and not
pass judgments on the perceived loving or unloving
Ethics client.
A way to determine how bonded an individual client
Ethics are defined as the rules or principles that govern is to their animal takes some powers of observation. How
right conduct. What is right or correct varies within a does the client take care of their animal? How do they
culture and society and changes over time. It is to be interact with their animal? How do they talk about or
hoped that you were taught the difference between right describe their animal? These are all questions to ask
and wrong behavior, to be a kind and caring person, and yourself to help interpret how strong the bond is bet­
to stand up for what is right or just. ween a client and their animal.
The AVMA and the NAVTA provide codes of ethics on Sometimes there is an aberration in the human–
their websites to help make difficult decisions and to animal bond, ranging from totally absent to an over‐reli­
provide guidelines for how to behave in a veterinary ance on the animal for emotional or physical support.
practice. This broad spectrum often causes compassion fatigue in
veterinary staff. Clients making decisions because of a
lack of knowledge, a lack of caring, or a total dependence
Information Exercise on the life of a pet can become very burdensome. By
understanding the human–animal bond in its many
forms you can interact more effectively with clients,
Utilizing the internet, find these key points in both
the AVMA’s Principles of Veterinary Medical Ethics support clients compassionately during times of crisis,
and the NAVTA’s Veterinary Technician Code of and know when to rein back your involvement to prevent
Ethics on their respective websites. Then, in your burning yourself out.
own words, define or describe what each means:
• Establishment of a veterinarian–client–patient
relationship
• Confidentiality of medical records Reflection
• The principle of doing no harm
• Protection of public health How you can tell if a bond is strong between a
Reflect how a code of ethics may help you client and pet? Use yourself or a friend as an
determine a course of action when faced with an example. Can there be a human–animal bond
ethical dilemma. between a client and his/her livestock?