Page 6 - The future of identity is bright

Reduce friction

End users can verify themselves once and use this verification everywhere, creating Case study: drivy
a seamless, joyful customer experience.

Challenge
Onfido’s identity verification solutions make your customer experience smooth and easy, eliminating the
As drivy, a leading car sharing platform in Europe, moved from in-person ID verification to an automated
root causes of drop-off, like attempting to manage and remember hundreds of passwords with unique
system, they observed a high user drop-off rate and needed a simplified process.
characters or security requirements that result in customer frustration. Give your customers a delightful
user experience, with fast response times, cross device flow, and accessibility features without
compromising security. Solution
drivy partnered with Onfido to verify drivers remotely and at scale, using Onfido identity document

verification services.

Results

drivy achieved a 39% increase in users verified and onboarded over an 8-month period, and and decreased
Scale fast, with global coverage the drop-off rate at onboarding by 23% due to quick turnaround times and a frictionless experience. 4
Onfido covers over 4,600 document types from 195 countries, enabling you to easily process thin-file and international customers.
Onfido also supports multiple key global scripts and languages, giving you the opportunity to expand internationally.

Onfido plus Microsoft Azure AD verifiable credentials

offer security without sacrificing user experience

Onfido is accelerating Microsoft’s mission to make decentralized identity a reality
through verifiable credentials.

As remote business transactions increasingly become the norm, employ verifiable credentials to
delight customers with an onboarding experience that exceeds expectations, cultivates trust, and
maintains strict transactional security measures. Use biometric verification and sophisticated
AI technology to verify users and their documents, and complete online conversions with
confidence, from your decentralized identity ecosystem.

Find out more from Onfido Find out more from Microsoft

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