Page 47 - Case Lab Summary

Common Errors

 Not understanding and accepting the facts of the

case

 Not explaining exactly what the problems are and

why they have occurred

 Making unwarranted assumptions to try to

simplify the case

 Sticking to generalities, such as “they must try to

improve communication”

 Not integrating the various points into a preferred

solution

 Not using theories and concepts currently being

studied in the course

 Seeking ways out of the situation (such as “fire them

all”) rather than trying to solve the problems

 Ignoring practicalities

The Dos

✓ Learn to slice through the stuff and make

decisions.

✓ Follow a logical, clear and consistent path through

the case analysis.

✓ Recognize the difference between facts and

inferences or suppositions, strive to base your

analysis on facts whenever possible.