Page 66 - Articles Written by JGJ EF DPS
P. 66
Further examination of web forums stretching back to 2008 threw up a
plethora of reviews the general tone of which was highly negative.
Moreover, a quick examination of these showed that problems arose
with missed delivery dates, refunds delayed or ignored and warranty
issues (Diagram 15).
Bankruptcy
th
By the 29 of July a final e-mail was sent to SE informing them of the
decision to open a dispute through the credit card company. However,
events had overtaken SE and their website displayed the following
screen:
Diagram 16
The next day an e-mail was received from SE as follows:
Diagram 17
Simply Electronics Limited had ceased to exist but recourse to the Credit
Card company resulted in a swift refund under section 75 of the
Consumer Credit Act 1974. A piece of legislation that pays dividends for
the British consumer (Diagram 17).