Page 172 - CL How to Read a Case Study
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Paragraph 5
PARAGRAPH 5
The division directors were understandably unhappy when
they saw some of their independence taken away from
them. They openly complained that the company was on a
"yo-yo" course, first decentralising and then centralising.
Sweet worried about this problem, and calls you in as a
consultant to advise him what to do.
1. In your opinion, what did the CEO do wrong when he set up the
twelve independent divisions?
2. Do you agree that what the CEO did to regain control was
correct?
3. What would you have done under the circumstances?
