Page 36 - Bank of America E Teaching Note
P. 36
BofA has shown that it is mastering the art of improving
its reputation – public relations and becoming a truly
customer focused company by follow government
regulations whilst developing relationships with
customers, businesses and financial institutions.
Through the pursuit of mobile banking, BofA looks to
enter these rapidly developing growth markets while
putting the emphasis on developing focused customer
service. These in turn may imply that from 2018 banking
will be established as the platform which will be the key
to BofA’s future.
