Page 785 - The Case Lab Book

Common Errors

 Not understanding and accepting the facts of the case

 Not explaining exactly what the problems are and why they
have occurred
 Making unwarranted assumptions to try to simplify the case
 Sticking to generalities, such as “they must try to improve
communication”
 Not integrating the various points into a preferred solution

 Not using theories and concepts currently being studied in the course

 Seeking ways out of the situation (such as “fire them all”) rather than
trying to solve the problems

 Ignoring practicalities

The Dos

✓ Learn to slice through the stuff and make decisions.
✓ Follow a logical, clear and consistent path through the case analysis.
✓ Recognize the difference between facts and inferences or
suppositions, strive to base your analysis on facts whenever possible.
✓ Take a stand in your analysis and support it. The stronger and better
supported your stand, the better you will look.

The Don’ts

1. Don’t expect a right conclusion to be available following the study of
a case.
2. Don’t tell the instructor that you lack information before arriving at a
decision.
3. Don’t expect cases to cover a single discipline.
4. Don’t expect your instructor to give you clear instructions.

5. 5.Don’t decide on a conclusion early in the analysis and become
locked into that conclusion

6. 6. Don’t feel that you have to solve all the problems in the cases
Pitfalls