Page 57 - 2021 AGD ADVOCACY
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Deceptive Business Practices
Customers told they have •Small print obligates customer to waive any and all rights against the
recourse via arbitration company
Claims clear aligners will •Poor clinical outcomes addressed by invoking other documents stating -
•Clear aligners can not address bite conditions
correct over/under/crossbite
•Clear aligners can only treat mild to moderate malocclusion, not severe
and severe malocclusion malocclusion
Claim that customers receive
•Virtually no care is provided
the same level of care they
•Teledentistry is not used
would in a dental office
