Page 501 - AR PAM 2024 HIGHRES_4 Direksi
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Skala
                                                          Instansi yang
                             Waktu      Nama Penghargaan                   Deskripsi              Scale
                    No                                     Memberikan
                              Date         Name of Award                  Description   Internasional  Nasional
                                                          Name of Award
                                                                                        International  National
                     6      11 September  Best Indonesian   Indonesian Contact   The Best Customer
                            September 11  Contact Center 2024  Center  Experience, sebagai
                                                                       pemenang Gold
                                                                       (kategori Korporat)
                                                                       The Best Customer
                                                                       Experience, as Gold
                                                                       winner (Corporate
                                                                       category)
                                                                       The Best Agent Media
                                                                       Social Public, sebagai
                                                                       pemenang Silver
                                                                       (kategori Individu).
                                                                       The Best Agent
                                                                       Media Social Public,
                                                                       as the Silver winner
                                                                       (Individual category).
                                                                                                          √
                                                                       The Best Quality
                                                                       Assurance Team,
                                                                       sebagai pemenang
                                                                       Bronze (kategori Team
                                                                       work)
                                                                       The Best Quality
                                                                       Assurance Team, as
                                                                       the Bronze winner
                                                                       (Team work category)
                                                                       The Best Agent
                                                                       Email Public, sebagai
                                                                       pemenang Gold
                                                                       (kategori Individu)
                                                                       The Best Agent Email
                                                                       Public, as Gold winner
                                                                       (Individual category)
                     7     22 September 24  Inovasi Membangun   TV One  Kategori Inovasi
                           September 22  Negeri 2024                   Untuk Transformasi
                                        Innovations for Building       Produk & Jasa
                                        the Nation 2024                 atas peningkatan
                                                                       pelayanan PAM JAYA
                                                                       dengan Reservoir
                                                                       Komunal                            √
                                                                       Innovation Category
                                                                       for Product & Service
                                                                       Transformation
                                                                       to Enhance PAM
                                                                       JAYA services with
                                                                       Communal Reservoirs
                     8       1 Oktober  Juara 1 Kategori BUMD   DKI Jakarta   Penghargaan
                             October 1  Jakarta Innovation   Bappeda (Regional   inovasi unggulan
                                        Awards 2024      Development   kategori BUMD untuk
                                        1st Place in BUMD   Planning Agency)  “Reservoir Komunal”
                                        Category Jakarta               untuk meningkatkan
                                        Innovation Awards              optimalisasi suplai air
                                        2024                           pada area bertekanan
                                                                       rendah                             √
                                                                       Outstanding
                                                                       innovation award in
                                                                       the BUMD category
                                                                       for “Communal
                                                                       Reservoir” to Enhance
                                                                       optimization of
                                                                       water supply in low-
                                                                       pressure areas






                  Laporan Keberlanjutan 2024                     47                               2024 Sustainability Report
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