Page 169 - UGU Dstrct Mun IDP Report '21-22

iv. Batho Pele Learning Network
v. Unannounced site visits or mystery customer,
vi. Change Management
Services such as water and sanitation provision and budgeting can all be improved through increased alignment to the SDBIP.
3.9.1.3 Operation Sukuma Sakhe (OSS)
The Operation Sukuma Sakhe Programme, formerly known as the Flagship, Social Cluster Programme (War on Poverty), was introduced to the Ugu District in 2009. In introducing the programme, the KwaZulu-Natal, Office of the Premier gave a mandate to all districts, to ensure successful implementation of the OSS programme. In terms of structural framework, OSS has Ward Task Team, Local Task Team, and District Task Team as reflected in Figure 3.14.1.3.1 below
Figure 3.14.1.3.1 Ugu Operation Sukuma Sakhe Structural Framework
Source: Ugu District Special Programmes Unit
3.9.2 Ward Task Team (WTT)
The Ward Task Team comprises of members of WAC, Sector Departments, Private Sector, Traditional Council, Traditional Healers, Ward Committee, Youth Sector, Disability Sector, Gender, Sector, Senior Citizens, Community Care-Givers, Crime Prevention Volunteers, NGOs, FBOs, Moral Regeneration. Ward Councillor acts as a champion of the War Room. Ward Task-Team Function:
• Identifies the needs of the community at ward level through CCGs and CDWs through profiling;
• Discusses all information received and refers to relevant sector departments and municipalities for relevant intervention;
• Consolidates reports on all interventions, events, reports from WAC and statistics from sector departments; and reports
to the LTT of the municipality; and
• Oversight, coordination and implementation of household profiling and the facilitation of interventions.
3.9.3 Local Task Team (LTT)
The structure comprises of members from WAC, Ward Task Team, Sector Departments, Managers from Municipalities, Political Principals from the local municipality. Local Task-Team Function:
• Consolidates and compiles all reports from Ward Task Team and forwards the report to the District Task Team;
• Executive structure of the Local Task Team attends District Task Team meetings;
• Monitors and evaluates the performance of the Ward Task Teams; and
• Provides mentoring to the Ward Task Team.
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