Page 188 - UGU Dstrct Mun IDP Report '21-22

There is clean drinkable uninterrupted supply of water, an ability to give rebate development, rates facilitation of access to load turnaround times related. Infrastructure is proactively maintained with pothole free roads, uninterrupted power using alternative energy and blue drop on tap 24/7.
There is cost and time effective services and investment landscape. Investors and customers have a competitive environment. There is superefficient process management, affordable local and tourist lifestyle. There are competitive incentives for investors and competitive rates for services. UGu District has the longest visitors friendly coast lines in Kwa-Zulu Natal which puts the district in a competitive advantage.
4.2.8 Our focus areas
Ugu District Municipality focuses on organisational development which includes workplace study, process modelling and the organisational structure, improved communication, improved service delivery efficiency resulting in the quality of water, preventative maintenance, reduction of service delivery protests and implementation of the water master plan. Job creation and economic development, investment attraction and human resource development are also some of the focus areas. The focus is also on improvement and maintenance of information and communication infrastructure, security of information. The municipality also focuses on replacement of aging infrastructure, clean governance, decent sanitation, institutional transformation, administration excellence, facilitating job creation and SMMEs, compliance with regulatory standards and a participatory government.
4.2.9 Expected Results
If operational excellence is achieved the result will be good governance and administration, sound financial management and viability, innovative, effective, and efficient institution, and administration. In general, Ugu District Municipality through stakeholder relations is striving for:
• Coordinated, effective and efficient planning and service delivery.
• A credible and well informed IDP
• Better investments and reduced dependency on grants.
• Protest free and happy communities.
• Confident investors and partners in service delivery.
• Social cohesion.
• Quality input and engagements.
• Vibrant and active tourism, increasing investment and job opportunities.
• Realisation of a developmental state.
4.3 Strategic Objectives
The municipality has developed 22 strategic objectives in the quest to achieve its vision and mission. The 22 strategic objectives have been aligned with the National Key Performance areas, Provincial and District Priorities as reflected in Table 4.2.1.1.
Table 4.2.1.1.: Alignment of Strategic Objectives
Code
KPA
PGDS Goal
DGDS Driver
Goal / Desired Outcome
S.O. No.
Strategic Objective
BSD
Basic Service Delivery
Strategic Infrastructure
Strategic Infrastructure Investment
Universal access to Basic Services
BSD 1
To increase access to adequate basic services
BSD 2
To ensure access to free basic water
BSD 3
To increase infrastructure capacity
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