Page 178 - BUKU SMALL KAIZEN JULY-DEC 2024
P. 178
GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : DR AMALINA,, DR FADIAH, KJ SITI MAZIAH, KUP RAZLIZA
FACILITY :PHYSICIAN CLINIC
WHAT WAS THE PROBLEM?
TIDAK NAMA PETUGAS KAUNTER DIPAMERKAN
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
NAMA PETUGAS KAUNTER DIPAMERKAN
BEFORE SELEPAS
WHAT WAS THE BENEFITS?
MEMBERI INFORMASI KEPADA PESAKIT/PELANGGAN DENGAN MELIHAT NAMA PETUGAS KAUNTER.
LEBIH MESRA BILA BERURUSAN DIKAUNTER,MENJALIN DAN MEMUPUK KEMESRAAN ANTARA JURURAWAT DAN PESAKIT/PELANGGAN