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Memorandum

To: LSBA Board of Governors

From: Tricia R. Pierre,

Director of Member Outreach and Diversity

Date: August 16, 2021

Re: Proposed New Member Benefit
Smith.ai

I would like to recommend the LSBA Board of Governors consider
offering the LSBA membership the benefits that can be provided with a

business relationship with Smith.ai. Smith.ai is a virtual receptionist

service for live calls and web chat, primarily serving solo and small-firm
attorneys. Smith.ai also provides AI software that filters spam, routes
calls, and facilitates integrations and workflows with email, CRM,
billing, and calendaring programs.

When members sign up with Smith.ai they will receive a 14-day money-
back guarantee on Starter, Basic, Pro and Custom plans, and virtual and
live-staffed chat services. They will also receive a 15% annual discount
on 12-month plans paid upfront; 5% discount when clients sign up for
both professionally staffed virtual receptionist and website chat service;
and White-Glove setup of the 24/7 AI chatbot at no cost.

Monthly Virtual Annual Subscription rates are as follows:
Starter (30 Calls) - $210/month
Basic (60 Calls) - $360/month
Pro (150 Calls) - $750/month
Custom – Customizable volume of calls, price not quoted.

Monthly Virtual Annual Subscription rates (with discount) are as follows:
Starter (30 Calls) - $110/month
Basic (60 Calls) - $260/month

Pro (150 Calls) - $650/month
Custom – Customizable volume of calls, price not quoted.

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