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2 April 29, 2016                                                                            COMMENTARY                                                                                                         Thunderbolt
           www.aerotechnews.com/lukeaf b                                                                                                                                                            http://www.luke.af.mil

                                                                                            Introspection spurs us to be better

                                                                                                               by Chief Master Sgt.                                                                    Over my 53 continuous years with the Air Force, rst
                                                                                                               JACK JOHNSON Jr.                                                                     as the son of a great senior NCO, and now as the longest-
                                                                                                                                                                                                    serving enlisted Airman on active duty, to which I owe
                                                                                                               NATO Allied Command Transformation                                                   Welsh and Chief Master Sgt. of the Air Force James Cody
                                                                                                                                                                                                    my deepest gratitude, I’ve seen a lot of historic advances.
                                                                                                               NORFOLK, Va. — We are all                                                            It is through my own personal and professional introspec-
                                                                                                               created different. We think differ-                                                  tion that I see many of our Air Force’s greatest attributes
                                                                                                               ently, perceive things differently                                                   of yesteryear and today centered on its promises to the
                                                                                                               and interpret success and failure                                                    American public, sometimes despite tremendous odds.
                                                                                                               through very different lenses. At                                                    Through the diligence and dedication of our total force, we
                                                                                                               each person’s unique period in life,                                                 have always been successful.
                                                                                                               he begins to look back, wondering
                                                                                            Chief Master Sgt.  if he truly made a difference. For                                                      Those attributes and/or actions developed during the
                                                                                            Jack Johnson Jr.                                                                                        1960s and 1970s, in my view, were about building our force
                                                                                                                                                                                                    with the best sustainable force to ght current and future
                                                                                            many, that difference can only be de ned by one’s self, re-                                             wars. We addressed war ghting, sustainment, readiness,
                                                                                            gardless of achievements, big or small. The “should have,”                                              quality-of-life, and training and education with the strat-
                                                                                            “could have” and “would have” perspectives sometimes                                                    egy to win decisively. Not one Airman or family member
                                                                                            occupy our thoughts. During this sometimes-lonesome                                                     was not aware of what alert status we were in, whether
                                                                                            period, even the highest achievers and strongest leaders go                                             overseas or stateside, in church service or at a base mati-
                                                                                            through a period of introspection. Introspection has such                                               nee — they knew!
                                                                                            a powerful impact on a person’s life, not just the wise, but
     ACTION LINE                                                                            everyone — even our lowest-ranking Airmen or family                                                        The 1980s and 1990s brought signi cant change, paved
                                                                                            members — all have stories awaiting the best seller’s list.                                                                                         See inTroSPECTion, Page 12
                      56fw.pa@us.af.mil                                                     As our great Air Force Chief of Staff Gen. Mark Welsh III
                                                                                            has said, “Every Airman has a story.”
    The Commander’s Action Line
is your direct line to me with ques-                                                        Analyzing failure, realizing success, who owns it?
tions or suggestions about subjects
of concern to the entire Luke Air                                                                             by Col.                    a rational evaluation of all the details                   to accomplish often drive us to one-on-
Force Base community.                                                                              RYAN SAMUELSON                        is detrimental to building a team who                      one computer-based training modules
                                                                                                                                         is eager to serve, learn, x and better                     and short slideshows. That is training
    I appreciate your feedback.                                                                    379th Expeditionary Operations Group  execute our Air Force’s diverse missions.                  and an important step, but it is not
Your ideas and concerns help                                                                                                             In more than 22 years of service, I have                   education. The bedrock of our military
build a stronger foundation on                                                                 Editor’s note: The views expressed        come to believe nearly 97 percent of all                   success is comprised of a professionally
which we can successfully com-                                                              in this article are those of the author      events we deem as failures by a person                     educated, not just trained, force. Only
plete our mission and take care of                                                          and do not necessarily reflect the           or a team are attributed to one of three                   through consistent supervisor follow-
our people.                                                                                 of cial policy or position of the Air        reasons; and supervisors and leaders                       up, experience-driven opportunities,
                                                                                            Force, Defense Department or the U.S.        own them. Let us evaluate.                                 team discussions, leadership engage-
    To receive a response, leave Brig. Gen. Scott Pleus                                     Government.                                                                                             ment, and an open and collaborative
your name and telephone number. 56th FW commander                                                                                           First, did you properly set out expec-                  review of failures are professionals
Action Lines of general interest are                                                           AL UDEID AIR BASE, Qatar —                tations and provide appropriate and                        truly educated. “Click, click, click, print
printed in the Thunderbolt. Remember, the quickest and                                      “We have an issue. I’ll call him in and      robust feedback?                                           certi cate,” doesn’t work. Education is
most ef cient way to resolve a problem is to talk directly to                                                                                                                                       a multifaceted process. If all you do is
the responsible agency or through your chain of command.                                     gure out why he failed to…,” said the          It is the foundation for everything.                    CBT, then supervisors and leaders own
                                                                                            supervisor who walked into my of ce          Where those on your team finish is                         any failures as a result.
    The Action Line isn’t just for complaints. Send along                                   that sunny day.                              rooted in where you ask them to start.
your kudos when someone provides exceptional service,                                                                                    If you have not set out clear priorities,                     Third, did you take time to see if the
goes out of their way to help or deserves a kind word.                                         “Stop,” I said. “Find out the facts, let  expectations, limitations and goals,                       procedures by which your teams operate
                                                                                            me see the outcome of the mistake, and       take caution criticizing the paths they                    are broken, inef cient or ineffective?
 PHONE NUMBERS                                                                              let me see if I own it before you say he     take. Course corrections ingrained with
                                                                                            failed.”                                     open and consistent communication are                         Did the process fail the professional?
   Airman and Family Readiness Center ....................... 623-856-6550                                                               paramount to setting up professionals                      In the military, we operate in one of the
   Chapel ................................................................... 623-856-6211     A puzzled look from the supervisor        and their teams for success. If you are                    most dynamic environments on the
   Child Care Center ...................................................623-856-6339        ensued. The details of the individual        in charge, listen intently, ponder more                    planet.For those in the deployed environ-
   Community Center ............................................... 623-856-7152            and the failure are inconsequential.         and talk less. Seek feedback, provide it                   ment, challenge what you see and how
   Computer IT service desk .................................. DSN 945-2900                 Tying failure immediately to an indi-        and make your expectations concise.                        you operate if it is not leading to success-
   Eye Clinic ............................................................. 623-856-7965    vidual seemed too easy a conclusion for                                                                 ful mission execution.When we apply an
   Fitness Center ....................................................... 623-856-6241      me. What mattered was the process of            Secondly, did you properly train, or                    organize, train and equip “in-garrison”
   Flight Medicine .................................................... 623-856-2273        analyzing failure in hopes of realizing      more importantly, educate the profes-                      mentality to the deployed environment
   Fraud, waste and abuse hotline ............................ 623-856-6149                 unit success. After all, in the military     sionals you serve with?
   Hobby shop .......................................................... 623-856-6722       amazing patriots strive daily to make a                                                                                        See SuCCESS, Page 15
   Housing office ...................................................... 623-856-7643       positive difference surround us.                The demands of training for the
   Law enforcement desk ......................................... 623-856-5970                                                           multitude of missions Airmen are asked
   Legal assistance .................................................... 623-856-6901          A rush to judge the professional who
   Library .................................................................. 623-856-7191  experienced failure before engaging in
   Marketing ............................................................. 623-856-3245
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   Patient advocate ................................................... 623-856-8968        Internal information............................................... Staff Sgt. Staci Miller             way connected with the U.S. Air Force, under exclusive written contract with the 56th
   Public Affairs ........................................................ 623-856-5853     Editor ........................................................................... Deborah Leuthold     Fighter Wing, Luke Air Force Base, Ariz. This civilian enterprise Air Force newspaper
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   Straight Talk Line ................................................. 623-856-7064                                                                                                                Thunderbolt are not necessarily the official views of, or endorsed by, the U.S. govern-
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   Youth Center ......................................................... 623-856-7470           The 56th Fighter Wing Public Affairs Office prepares all editorial content for the                 the Department of the Air Force or Aerotech News and Review.
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                                                                                                                                                                                                         Editorial content is edited, prepared and provided by the Public Affairs office of
                                                                                                                                                                                                    Luke AFB, Ariz. All photographs are Air Force photographs unless otherwise indicated.
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