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BULLSEYE Health and Wellness May 13, 2016 13
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By 99th Medical Group e Nurse Advice Line is available to all TRI- provides emergency services to patients who
CARE bene ciaries in the U.S., except those need immediate medical attention..
Q. What is the Nurse Advice Line? enrolled in US Family Health Plan. Bene ciaries Do you have a sick child?
A. e Nurse Advice Line is a toll-free number who live overseas can call the Nurse Advice • You can talk to nurses with specialized pedi-
Line for health care advice while traveling in atric training.
that puts you in contact with a team of live, the U.S., but must coordinate care with their • We can call you back after a few hours to check
registered nurses who can answer your ur- Overseas Regional Call Center. on your child.
gent care questions 24/7. Nurses will help You can call the Nurse Advice Line 24/7, at no • If you still need an appointment, we can help.
you decide if you should get care from a cost to you, to talk to a registered nurse who can: Do you have Other Health Insurance Health
doctor or if there are other home options • Answer your urgent care questions insurance you have in addition to TRICARE,
that may work for you. To get advice, call • Give you health care advice such as Medicare or an employer-sponsored
1-800-TRICARE (874-2273) and choose • Help you find a doctor health insurance. TRICARE supplements don’t
option 1. • Schedule next-day appointments at military qualify as “other health insurance.”?
If you have a medical emergency, go to the near- hospitals and clinics You can call us for help. But if you need to see
est emergency room or call 911. If you have an emergency, call 911 or go to the
To learn more, visit the Nurse Advice Line. emergency room. e hospital department that a doctor, remember:
Nurse Advice Line • You must follow the rules of your other health
Call 1-800-TRICARE (874-2273), Option 1
insurance plan rst.
• Your other health insurance is the primary
payer.
• If we help you find a doctor make sure they’re
in your other plan’s network or your care
may not be covered.
Send your questions to
askthedoc@us.af.mil
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